Attaching multiple files from ouside Outlook 2003

[Stephen Corey]

I'm running Outlook 2003 (non SP1) on all of my PCs. Outlook is configured
on all PCs to use only HTML for emails (it's the default, anyways). If I
attach 2 or more files (simultaneously) from windows explorer (using the
"send to mail recipient), the email comes up as plain text. This happens on
all clients. If only one file is attached, or if you attach multiple files
*from the outlook email window itself*, then the email comes up as HTML,
which is correct. We're using a document management system (DocsOpen) and it
is not easy for my users to save each document to the desktop and
individually attach each file, so I need a better solution.

Why are the messages coming up as Plain Text when attaching multiple files
from outside Outlook?

Thanks in advance to all responders!

 

[Roady [MVP]]

Why? I don't know but it makes sense to me that when attaching more than one
files the mail is more about the attachments than about the format of the
message ;-)

Anyway, you can easily change the message format by using the Format menu or
add a HTML toolbar button. I do the same but I have a Plain Text button :-D

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Stephen Corey]

Thanks for the response!

Previously (with Outlook XP), the message was coming up as HTML. Yes, I
agree when you're attaching files, the file is the main thing. We send these
attachments to clients, and usually a good deal of text goes into the
message body, so that's important also. Since users were used to the message
coming up automatically in HTML, changing the format via the Format Menu
isn't a solution. Since there's no logic to why this is happening, there
must be a better answer...

Any other ideas?

Why? I don't know but it makes sense to me that when attaching more than one
files the mail is more about the attachments than about the format of the
message ;-)

Anyway, you can easily change the message format by using the Format menu or
add a HTML toolbar button. I do the same but I have a Plain Text button :-D

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I'm running Outlook 2003 (non SP1) on all of my PCs. Outlook is configured
on all PCs to use only HTML for emails (it's the default, anyways). If I
attach 2 or more files (simultaneously) from windows explorer (using the
"send to mail recipient), the email comes up as plain text. This happens
on
all clients. If only one file is attached, or if you attach multiple files
*from the outlook email window itself*, then the email comes up as HTML,
which is correct. We're using a document management system (DocsOpen) and
it
is not easy for my users to save each document to the desktop and
individually attach each file, so I need a better solution.

Why are the messages coming up as Plain Text when attaching multiple files
from outside Outlook?

Thanks in advance to all responders!