Attach file vs insert file

[TOP]

I have a user who is trying to attach a file to an email (Exchange 2003 SP2,
Outlook 2003) using the paperclip icon. Instead of attaching to the email
(adding an Attach: line under the Subject line) Outlook is inserting the
file into the body of the email.

Any suggestions?

 

[Gordon]

I have a user who is trying to attach a file to an email (Exchange 2003 SP2,
Outlook 2003) using the paperclip icon. Instead of attaching to the email
(adding an Attach: line under the Subject line) Outlook is inserting the
file into the body of the email.

Any suggestions?

Your user is using Rich text for the email format - change it to plain
text or html....

 

[Sue Mosher [MVP-Outlook]]

Change the message format from rich text to HTML or plain text.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers