T
TomYoung
Hi all:
On the first bootup of the day on 2/17/2007, the day after Windows
downloaded and installed a bunch of updates, I got a black screen with
the message that Windows did not start successfully. It gave me
several options for attempting to recover from this, including using
the last known good configuration. I selected this option and got the
same error screen. After several times of doing this Windows finally
booted.
Question: I would have thought Windows would have asked me to select
from recent restore points, but it didn't. Is this the proper
behavior?
I couldn't stop to mess with the computer at this point, so the
computer continued giving me this error for several days, though it
seemed like I had to select the option of restoring from the last good
configuration more and more times as the days wore on. I also noticed
that sometimes the first Windows splash screen - the one that says
"Microsoft Windows XP" and shows 3 blue boxes running across a box
outlined in white below this - would come up and either freeze or
cause the computer to reboot.
I finally got around to working on this more seriously (2/23/2007) and
booted up from the Windows CD but was unable to run rstrui.exe.
Although the file was clearly there - I could do a dir and see it -
the operating system didn't recognize it as a valid command. So, I
went back to the opening black screen boot up message and tried -
probably for a couple of dozen times - to boot up, using all the
options available on the screen (different safe modes and last known
good configuration) before it finally booted up using the last known
good configuration option. I immediately restored the computer to the
day before Windows downloaded all the updates. I also ran a complete
virus and spyware scan.
On the morning of 2/24/2007 the computer booted up fine. During the
day Windows downloaded its updates again so today, 2/25/2007, I
encountered the black screen again on bootup.
Can anybody give me guidance on what steps I might take here?
TIA
Tom Young
On the first bootup of the day on 2/17/2007, the day after Windows
downloaded and installed a bunch of updates, I got a black screen with
the message that Windows did not start successfully. It gave me
several options for attempting to recover from this, including using
the last known good configuration. I selected this option and got the
same error screen. After several times of doing this Windows finally
booted.
Question: I would have thought Windows would have asked me to select
from recent restore points, but it didn't. Is this the proper
behavior?
I couldn't stop to mess with the computer at this point, so the
computer continued giving me this error for several days, though it
seemed like I had to select the option of restoring from the last good
configuration more and more times as the days wore on. I also noticed
that sometimes the first Windows splash screen - the one that says
"Microsoft Windows XP" and shows 3 blue boxes running across a box
outlined in white below this - would come up and either freeze or
cause the computer to reboot.
I finally got around to working on this more seriously (2/23/2007) and
booted up from the Windows CD but was unable to run rstrui.exe.
Although the file was clearly there - I could do a dir and see it -
the operating system didn't recognize it as a valid command. So, I
went back to the opening black screen boot up message and tried -
probably for a couple of dozen times - to boot up, using all the
options available on the screen (different safe modes and last known
good configuration) before it finally booted up using the last known
good configuration option. I immediately restored the computer to the
day before Windows downloaded all the updates. I also ran a complete
virus and spyware scan.
On the morning of 2/24/2007 the computer booted up fine. During the
day Windows downloaded its updates again so today, 2/25/2007, I
encountered the black screen again on bootup.
Can anybody give me guidance on what steps I might take here?
TIA
Tom Young