Hi John,
This post is duplicated with another post and I have replied to you. For
your convenience, I have included it as follows.
------------------------
From: (e-mail address removed) (Jack Wang [MSFT])
Date: Thu, 22 Apr 2004 13:10:13 GMT
Subject: Re: application crashing on TS
Newsgroups: microsoft.public.win2000.termserv.clients
Hi John,
Thank you for posting!
What is the detailed information on the blue screen error? Generally, it
will log the information to a dump file.
Please contact Microsoft Product Support Services by telephone so that a
dedicated Support Professional can assist you further with your request to
check the dump files.
To obtain the telephone numbers for specific technology, please review this
web site:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
If you are outside the US, you can find regional telephone support numbers
at
http://support.microsoft.com.
Have a great day!
Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support
-----------------
Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support
Get Secure! -
www.microsoft.com/security
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--------------------
| Content-Class: urn:content-classes:message
| From: "John Chambers" <
[email protected]>
| Sender: "John Chambers" <
[email protected]>
| Subject: application crashing in TS
| Date: Wed, 21 Apr 2004 08:43:19 -0700
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|
| We have a 25 thincleints connecting to a Windows 2000
| Server running TS. The are set to only run a software
| package called PWB by Team Software Solutions
| (
www.teamsoftwaresolutions.com) Every once and awhile the
| Thin clients will be just displaying a blue screen. It
| seems the PWB application crashed, but is is not
| specifically mentioned in the event log.
|
| Here is what is in the event log:
|
| Event Type: Information
| Event Source: DrWatson
| Event Category: None
| Event ID: 4097
| Date: 4/21/2004
| Time: 10:10:25 AM
| User: N/A
| Computer: CHICAGO
| Description:
| The application, , generated an application error The
| error occurred on 04/21/2004 @ 10:10:25.154 The exception
| generated was c0000005 at address 0045577C (<nosymbols>)
|
| Does anyone have any suggestions?
|
| Thanks,
| John Chambers
|
