App fails to ask which profile to use on start up

[Bill Dorion]

Using Vista with Outlook 2003. This is a recent problem. I have had 2
profiles for going on 2 years. When starting Outlook I was always prompted
for the profile to use. As of late last week Outlook prompts me for a profile
only on booting up. If I subsequently close Outlook and reopen, it does not
ask me for a profile and loads the last profile I used. I must log out of the
system and restart before I am again prompted. I checked the profiles and
both are listed and the setting to prompt for a profile is marked. Any ideas?

 

[Diane Poremsky]

It means outlook is not shutting down completely. Check task manager.
http://www.slipstick.com/problems/close.asp

 

[Bill Dorion]

Thanks Diane. I did recently install a new version of Intuit Quickbooks so it
might well be the culprit. It is the only thing that has changed on my
computer that I can recall. I checked services, processes and applications in
Task Manager but could not find any reference to any Outlook items. That led
me to install a utility advertised on the page you sent me. It is a
"shutdown" utility for Outlook. I tried it and it also did not do the job. I
tried to uninstall it but there is no uninstall. So I am trying to find a
solution that problem. But, when trying to disable that Add In I noticed an
option to a power toy I installed before. This utility allows Outlook to send
an item to Onenote. After I unchecked this Add In the problem has gone away.
So I think it was related to the Onenote application Add In. Now back to the
Shutdown utility uninstall problem. So in a round about way, you helped me
fix my issue. Thank you. Any ideas on how to get rid of the shutdown utility?

 

[Diane Poremsky]

system restore to this morning's automatic restore point will work

Which shutdown utility was it?

 

[Bill Dorion]

It was "Outlook Shutdown" from Slipstick.com

system restore to this morning's automatic restore point will work

Which shutdown utility was it?

 

[Diane Poremsky]

That one is a com addin. If there is not an option for uninstall in Control
Panel, Add/Remove programs (or Programs in Vista), you can disable it in
tools, options, other, addins. It should be under Com addins.