AOL and Registry Cleaner

[Guest]

I am getting the "debug" "send micorosft report" error box whenever I access
"system information" within AOL (by clicking from toolbar icon or from the
start menu). So I can not access the system information dialogue box of AOL.
IBM tech says to buy a registry cleaner software and run it.

I did some google and ran couple of free scans that did some repair and some
not (needed to pay for further repair). I tried 3 or 4 and ran them, but the
original problem still exists.

How do I fix the "system information" dialogue box" error in AOL? Any free
run? Thanks

 

[Wesley Vogel]

Forget AOL and use XP's System Information (msinfo32.exe).

Start | Run | Type: msinfo32 | Click OK

Unless, of course, AOL has screwed up msinfo32.exe.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Bruce Chambers]

I am getting the "debug" "send micorosft report" error box whenever I access
"system information" within AOL (by clicking from toolbar icon or from the
start menu). So I can not access the system information dialogue box of AOL.
IBM tech says to buy a registry cleaner software and run it.

That's unbelievably poor advice.

I did some google and ran couple of free scans that did some repair and some
not (needed to pay for further repair). I tried 3 or 4 and ran them, but the
original problem still exists.

You're lucky that your computer still boots, after running three
different registry "cleaners!"

How do I fix the "system information" dialogue box" error in AOL? Any free
run? Thanks

Get rid of the cause of the problem: AOL.

--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

 

[Guest]

AOL is my broadband internet service. I can not get rid of them-they have
treated me well over the years. How do I fix the registry then?

 

[Bruce Chambers]

AOL is my broadband internet service.

I wasn't aware that AOL provided any broadband service at all; normally
one gets the broadband service from a local cable television or
telephone company, and then connects to AOL's service. Also, be advised
that AOL is not really an ISP; rather, it's an on-line content provider
that insulates and isolates it's customers from the real internet.
Granted, many people do like to be protected from the outside world, so
it may be that AOL meets your needs.

I can not get rid of them-they have
treated me well over the years.

You'd be the first person I've ever heard make that claim, but, if so,
good for you.

How do I fix the registry then?

Absolutely nothing you've said indicates that there is anything at all
wrong with your registry. The only error you've reported indicates a
problem with AOL's software.

I'm afraid you'll need to contact AOL's tech support for resolution
of problems with (or caused by) their product; Microsoft has no
control over AOL's product quality.

Troubleshooting America Online in Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q306478



--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

 

[Wesley Vogel]

You do not need AOL software to access broadband (cable), as Bruce has
pointed out.

The only advantage to having AOL software, that I see, would be if you
travel a lot, take your machine with you and have a dialup modem. Having
AOL software would allow you to access the internet (AOL) through dialup at
motels that did not offer broadband internet access. You could still access
your E-mail or whatever on dialup. Since almost any decent motel offers
free broadband internet access with the rooms anymore this may be a moot
point.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Thota Umesh]

Hii, first try to analyse the problem go to event viewer (type eventvwr.exe
in startmenu run ) u shd have a lof od all ur errors this shd be helpful in
diagnosing the problem. if u are still looking for a registry cleaner here's
one: CCleaner http://www.ccleaner.com/ its an award wining software with
over 18 million downloads. need i say more.

Hope this helps...,
Umesh Thota
www.windowsworkshop.com