Any Ultra VNC replacements you like?

[Todd]

Hi All,

I do remote support to a customer using Ultra VNC
over an Open VPN tunnel. UVNC is driving me a bit
nuts.

Do any of you have a liking for a better remote
assistance tool? Open source preferred.

Many thanks,
-T

 

[Nil]

I do remote support to a customer using Ultra VNC
over an Open VPN tunnel. UVNC is driving me a bit
nuts.

Do any of you have a liking for a better remote
assistance tool? Open source preferred.

Yes: Teamviewer works very well and is much MUCH easier to set up and
deploy than VNC.

http://www.teamviewer.com/

 

[micky]

Yes: Teamviewer works very well and is much MUCH easier to set up and
deploy than VNC.

http://www.teamviewer.com/

Yes, I've been using Teamviewer with my brother since you guys
recommended it. He was 72 when we started and didn't like computers,
but he installed it himself in 5 minutes or so, and since then we've
had 5 times when I've been able to solve whatever problem he has.

 

[Todd]

Yes: Teamviewer works very well and is much MUCH easier to set up and
deploy than VNC.

http://www.teamviewer.com/

Team viewer does look good for general support. But,
I was looking for someting to operate through a tunnel.
no third parties involved. Just client and server.

 

[Ammammata]

Il giorno Fri 20 Sep 2013 05:52:42a, *Todd* inviava su
microsoft.public.windowsxp.general il messaggio email.me. Vediamo cosa scrisse:

Do any of you have a liking for a better remote
assistance tool? Open source preferred.

www.ammyy.com
I think it's not open source

 

[VanguardLH]

Yes: Teamviewer works very well and is much MUCH easier to set up and
deploy than VNC.

Note the OP said "customer". That does NOT imply only for personal use.

TeamViewer is NOT free for business use. Only personal-use is free.

LogMeIn is not free for business use. Only personal-use is free.

mikogo has a free account for BOTH personal and business use. The free
account is missing some enterprise-grade features, like whiteboard,
session scheduler, profile manager, and recording sessions.

 

[VanguardLH]

I do remote support to a customer using Ultra VNC over an Open VPN
tunnel. UVNC is driving me a bit nuts.

Do any of you have a liking for a better remote assistance tool?
Open source preferred.

Not a recommendation (because my use of TeamViewer and LogMeIn is only
for personal use) but instead here is a list of remote control software
at Wikipedia:

http://en.wikipedia.org/wiki/Comparison_of_remote_desktop_software

You don't say "free" but it is assumed. So make sure it says "Yes"
under the "Free for commercial use" column since your statement of
"support to a customer" makes it look like you intend on using the
remote software for business use. If you demand open source and not
"proprietary" then check the "License" category in the table. For
example, RealVNC Open is open source but RealVNC Free is proprietary.

Rather than rely on a separate VPN (Open VPN) to secure transmission,
maybe you should look at remote client's that include their own
encryption. Look in the table with the "Built-in encryption" column.
According to that table, encryption is afforded to UltraVNC via a
plug-in (http://www.uvnc.com/features/encryption.html) so do you really
need Open VPN? Or did you find the plug-in had problems or deficiencies
and why you went with Open VPN?

 

[Ken Blake, MVP]

Hi All,

I do remote support to a customer using Ultra VNC
over an Open VPN tunnel. UVNC is driving me a bit
nuts.

Do any of you have a liking for a better remote
assistance tool? Open source preferred.

I like TeamViewer very much.

 

[Todd]

so do you really need Open VPN?

There are other things going over tunnel besides
VPN.

 

[Todd]

I like TeamViewer very much.

Not for commercial use. Prefer Open Source, for
security reasons (no back doors, etc.)

Thanks anyway.

 

[Todd]

Il giorno Fri 20 Sep 2013 05:52:42a, *Todd* inviava su
microsoft.public.windowsxp.general il messaggio email.me. Vediamo cosa scrisse:


www.ammyy.com
I think it's not open source

It is also three way. You --> Internet server <-- customer.
That is how it gets around firewalls. With Open VPN
running, I have a straight connection to the client,
with no firewall to contend with. I am looking
for a two way solution.

Thanks for the suggestion,
-T

 

[micky]

Note the OP said "customer". That does NOT imply only for personal use.

TeamViewer is NOT free for business use. Only personal-use is free.

Good point. It's easy to forget that, since most of us use it only
for personal use.

OTOH, it's so good, it's probably worth paying for. OT3H, that ranges
from 750 to 2800 dollars, plus sales tax. (I'm guessing that is a
license forever and that it includes free updates, but I don't see the
answer to either question.

I'd never looked at the price before. If you only have one client to
use it with, that's a lot of money.

 

[Paul in Houston TX]

Hi All,

I do remote support to a customer using Ultra VNC
over an Open VPN tunnel. UVNC is driving me a bit
nuts.

Do any of you have a liking for a better remote
assistance tool? Open source preferred.

Many thanks,
-T

The company that I work for uses Radmin over SSLVPN and Kerberos.
It's not free.

 

[Todd]

The company that I work for uses Radmin over SSLVPN and Kerberos.
It's not free.

Hi Paul,

Not open source either. Rats! I don't mind paying for it
but I do mind all the back doors in commercial software
as of late

Thank you,
-T