AMD machine hangs or reboots with blue screen.

[psanand]

Hi,
I have an AMD 2000+, Asus A7.. motherboard with 256 DDR RAM machine
with Windows XP . The machine reboots now and then while running some
programs. While rebooting it shows a blue screen with following
messages.
--------------------------------------------
A problem has been detected and windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is
identified in the stop message, disable the driver or check with the
manufacturer for driver update. Try changing video adaptors.

Check with your hardware vendor for any BIOS updates. Disable BIOS
memory options such as caching and shadowing. If you need to use Safe
Mode to remove or disable components, restart your computer, press F8
to select Advanced Startup Options and then select Safe Mode.

Technical information:
*** STOP: 0x0000008e (0xC0000005, 0x80565D63, 0xF5884BE4, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete

Contact your system administrator or technical support group for
further assistance.
----------------------------------------------

I tried several of options given in the messages but of no use.When
searched in the net about this problem i found that lot of people are
having this and ppl also call this blue screen death.
I have also tried installing linux and that also crashes the system and
from that i have infered that it cannot be a driver problem. From the
little knowledge i gathered from the net i find it is of hardware and
following can be the reasons of the problem

1) Power supply.
2) RAM(memory stick)
3) MotherBoard
4) BIOS
5) AMD processor

I would like people who have encountered and solved the same problem
help me and tell what exactly helped them to solve the problem.

Regards
Anand

 

[Gary Hendricks]

Hi

The best approach in this blue screen situation is to systematically
remove components from your system and slowly start adding them back.

I'd remove everything - all sound cards, network cards, etc. Leave only
the monitor, motherboard, CPU, primary hard disk and video card. Then
book again. If it works well, add in one component and retry. Retry
until it gives a blue screen - that last component you added is likely
to be the cause of you woes.

Best Regards,
Gary Hendricks
www.build-your-own-computers.com

 

[Roger Hamlett]

Hi,
I have an AMD 2000+, Asus A7.. motherboard with 256 DDR RAM machine
with Windows XP . The machine reboots now and then while running some
programs. While rebooting it shows a blue screen with following
messages.
<snipped>

Is there any chance that the programs showing this are talking to a USB
device?. If so, the latest service pack should fix it, it was a bug with
the USB driver on XP.
If so, Linux could be crashing for another reason.
Run Memtest overnight to see if there are any memory problems.
Also check the temperatures.
Then move to the 'remove items' approach.

Best Wishes

 

[Gary Hendricks]

It sounds like a network card problem.
I've had many instances of blue screens due to network cards.

Have you tried removing the network card and rebooting?

==========================================
Sincerely,
Gary Hendricks, Build-Your-Own-Computers.com
Step-by-step guides for setting up your own computer:
http://www.build-your-own-computers.com
==========================================

 

[kony]

Hi,
I have an AMD 2000+, Asus A7.. motherboard

Asus A7 what, exactly? THere are more letters in the
motherboard name.

with 256 DDR RAM machine
with Windows XP . The machine reboots now and then while running some
programs. While rebooting it shows a blue screen with following
messages.

FIrst of all, disable Windows' reboot-on-eror setting.
System Properties->Startup&Recovery->"Automatically Reboot"
should not be check marked.

*** STOP: 0x0000008e (0xC0000005, 0x80565D63, 0xF5884BE4, 0x00000000)

Above is the important part. Stop codes are usually
abbreviated so the above stop code would be "0x8e"
With that, you can do some searches on MS' website.
Unfortuately, their website seldom really tells you what's
wrong, it's usually a dead-end.

I tried several of options given in the messages but of no use.When
searched in the net about this problem i found that lot of people are
having this and ppl also call this blue screen death.
I have also tried installing linux and that also crashes the system and
from that i have infered that it cannot be a driver problem. From the
little knowledge i gathered from the net i find it is of hardware and
following can be the reasons of the problem

Had Linux been installed previously and running fine or was
this a new install so there might be yet more variables?

What is the history of the system? had it been running
without ANY changes, nor moved or opened, no hardware added,
etc?

Check for failed fans, dust buildup, overheating parts and
voltages (Preferribly check voltage with a multimeter).

1) Power supply.
2) RAM(memory stick)
3) MotherBoard
4) BIOS
5) AMD processor

Use memtest86+ to check memory.
Use Prime95's Torture Test to check CPU, after first
checking temperatures, since an already overheating part
will be that much worse under a heavy load like Prime95.

Examine the motherboard for failed capacitors- those with
vented tops, swollen, or leaky residue.

If none of this helps, provide a concise list of all major
system components including the make and model of power
supply, and it's labeled specs.

 

[Rila]

Hi,
I have an AMD 2000+, Asus A7.. motherboard with 256 DDR RAM machine
with Windows XP . The machine reboots now and then while running some
programs. While rebooting it shows a blue screen with following
messages.
--------------------------------------------
A problem has been detected and windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is
identified in the stop message, disable the driver or check with the
manufacturer for driver update. Try changing video adaptors.

Check with your hardware vendor for any BIOS updates. Disable BIOS
memory options such as caching and shadowing. If you need to use Safe
Mode to remove or disable components, restart your computer, press F8
to select Advanced Startup Options and then select Safe Mode.

Technical information:
*** STOP: 0x0000008e (0xC0000005, 0x80565D63, 0xF5884BE4, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete

Contact your system administrator or technical support group for
further assistance.
----------------------------------------------

I tried several of options given in the messages but of no use.When
searched in the net about this problem i found that lot of people are
having this and ppl also call this blue screen death.
I have also tried installing linux and that also crashes the system and
from that i have infered that it cannot be a driver problem. From the
little knowledge i gathered from the net i find it is of hardware and
following can be the reasons of the problem

1) Power supply.
2) RAM(memory stick)
3) MotherBoard
4) BIOS
5) AMD processor

I would like people who have encountered and solved the same problem
help me and tell what exactly helped them to solve the problem.

Regards
Anand

Blue screens are almost always caused by a bad software driver, not hardware
equipement itself. Have you added any hardware or software to the computer
lately?

 

[Gary Hendricks]

I gotta disagree with that. I used to have a desktop with a 3Com network
card - kept giving me a blue screen in WinXP. It kept hanging after the
flashy windows icon thingy.

I believe that both hardware and software play a part in the blue screen. Of
course, usually you hope it is the software that's the problem.

==========================================
Sincerely,
Gary Hendricks, Build-Your-Own-Computers.com
Step-by-step guides for setting up your own computer:
http://www.build-your-own-computers.com
==========================================

 

[Paul]

Hi,
I have an AMD 2000+, Asus A7.. motherboard with 256 DDR RAM machine
with Windows XP . The machine reboots now and then while running some
programs. While rebooting it shows a blue screen with following
messages.
--------------------------------------------
A problem has been detected and windows has been shut down to prevent
damage to your computer.

If this is the first time you've seen this stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is
identified in the stop message, disable the driver or check with the
manufacturer for driver update. Try changing video adaptors.

Check with your hardware vendor for any BIOS updates. Disable BIOS
memory options such as caching and shadowing. If you need to use Safe
Mode to remove or disable components, restart your computer, press F8
to select Advanced Startup Options and then select Safe Mode.

Technical information:
*** STOP: 0x0000008e (0xC0000005, 0x80565D63, 0xF5884BE4, 0x00000000)

Beginning dump of physical memory

Physical memory dump complete

Contact your system administrator or technical support group for
further assistance.
----------------------------------------------

I tried several of options given in the messages but of no use.When
searched in the net about this problem i found that lot of people are
having this and ppl also call this blue screen death.
I have also tried installing linux and that also crashes the system and
from that i have infered that it cannot be a driver problem. From the
little knowledge i gathered from the net i find it is of hardware and
following can be the reasons of the problem

1) Power supply.
2) RAM(memory stick)
3) MotherBoard
4) BIOS
5) AMD processor

I would like people who have encountered and solved the same problem
help me and tell what exactly helped them to solve the problem.

Regards
Anand

http://msdn.microsoft.com/library/d..._12795dee-19a9-4461-a135-bbb882b81455.xml.asp

Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

xC0000005: STATUS_ACCESS_VIOLATION A memory access violation occurred.

The error is non-descript enough, that it doesn't actually narrow
down the source of the problem. If you were getting a variety of
error codes, including that one, you might suspect memory and
use memtest86+ from www.memtest.org to check. But the problem
can also be caused by a programming problem, as shown by several
causes listed on the Microsoft KB.

Since memory is both physical and virtual, an error could occur in
the physical memory, or in the paging file. So, perhaps a disk error
could do this ?

Since only you know what programs have been installed recently, or
what Windows Updates you've done and when, perhaps you can
correlate the beginning of the problems, with something added to
your system.

Paul

 

[NoNoBadDog!]

Blue screens are almost always caused by a bad software driver, not
hardware equipement itself. Have you added any hardware or software to
the computer lately?

I have to completely disagree. Hardware is just as likely a cause as
software. Memory, NICS, and USB devices are particularly known to cause
blue screens. Another possibility is the PSU. Making blanket statements
about bluescreens is misleading.

Bobby

 

[Roy Coorne]

Gary Hendricks schrieb:
....

I believe that both hardware and software play a part in the blue screen. Of
course, usually you hope it is the software that's the problem.

....

The OS 'sees' the hardware via the driver(s), only!

r0y

 

[Mercury]

so if the hardware is wonky the drivers can go wonky.

Rila is not correct. There are a large number of stop codes many of which
are hardware specific and so are only seen in the rare circumstance of the
specific stop code.

The IRQL_ stop code is often driver, but not always either.

 

[Mercury]

One of the known causes for stop 0x8e i fixed by SP2. What service packs is
installed?

 

[psanand]

Hi Everybody,

Thanks for all your suggestions.
I will try to test the all the options given by you in my computer,
including the servicepack one. Will get back to you with results.

Regards
Anand

 

[Rila]

I have to completely disagree. Hardware is just as likely a cause as
software. Memory, NICS, and USB devices are particularly known to cause
blue screens. Another possibility is the PSU. Making blanket statements
about bluescreens is misleading.

Bobby

Whatever. I work on computer for a living and stand by my original
statement that the vast majority of blue screens are caused by drivers.

 

[kony]

Whatever. I work on computer for a living and stand by my original
statement that the vast majority of blue screens are caused by drivers.

If we consider that most boxes are built by OEMs, have
modest power and heat loads due to budget grade CPUs and
video, and aren't overclocked, yes, it is then most often a
driver problem. Drivers have gotten better over the last
few years though, even Win98 is a whole lot more stable
today (with modern drivers & apps) than it was back in '98.