Altnet

D

Deb

Hi everybody! I hope someone can help me out with this. I
have Microsoft AntySpyware on my computer. It has found
AltnetBDE. The automated suggestion is to remove it, but
it tells me it has removed it and it picks up the same the
next scan. How can i permanently delete this?
 
B

Bill Sanderson

Generally, in a case where the item is identified, but not properly removed,
the next steps are:

1) update both Microsoft Antispyware and your antivirus application.
2) restart in safe mode by pressing the F8 function key before the first
Windows screen appears at startup.
3) do full deep scans with Microsoft Antispyware. Repeat scanning until a
complete scan comes through clean. Ditto with the antivirus.

This isn't guaranteed, but it works for a great many items that at first
appear not to be cleaned in normal mode.
 

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