alcomrg.exe windows cannot find file hlp!

F

fender62

when i boot up my xp, i get this error window - windows cannot find -
c windows cannot find system32 drivers alcomrg.exe
how do i get rid of this window coming up when i boot.
i have ran norton anivirus, turned off restore and rebooted in safe
mode and ran scan. now i just get that window, need to stop it poppin
up at startup
how.. please
sorry for missing back slashes
 
M

Malke

fender62 said:
when i boot up my xp, i get this error window - windows cannot find -
c windows cannot find system32 drivers alcomrg.exe
how do i get rid of this window coming up when i boot.
i have ran norton anivirus, turned off restore and rebooted in safe
mode and ran scan. now i just get that window, need to stop it poppin
up at startup
how.. please
sorry for missing back slashes

The alcomrg.exe file is malware, having been put on your system by the
W32/Sdbot-DNT worm and IRC backdoor trojan. Either you uninstalled the
malware program or your antivirus/antispyware program did. In any case, a
reference was left to the file in Startup. You can remove the reference by
managing your Startup.

Because you had one piece of malware (and Norton Antivirus isn't made to
remove malware), the chances are also high that you had others. It would be
a good idea to scan. I recommend downloading and installing MalwareBytes'
Antimalware (MBAM) from http://www.malwarebytes.org. The program is free.
(There is a paid version but you don't need to buy it to remove malware.)
If you want a thorough malware removal routine, see here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Manage Startup:

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do you'll
get a dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns

Malke
 

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