A
Alvin Chan
Hello,
I know this may seem a long essay...but please...have
pity...
I recently was forced to uninstall SP2 because of the
following two errors: a ntfs.sys corruption and an
ntoskrnl.exe suspected conflict. I replaced the ntfs.sys
file and the ntoskrnl.exe file by expanding the needed
files from the sp2.cab file in the 'c:\Windows\Driver
Cache\' directory, however my computer continually
rebooted mid-way through the boot-screen process.
(Also to add, I am aware of a specific driver conflict
with AMD 64-bit machines, however I have an Athlon 3000+
machine, so that problem is out of the question)
Safe-Mode also ceased to boot...as well as the 'use last
known good configuration' option. So uninstalling SP2 was
my last hope. After following the instructions given by
an MS Technical Suppport Engineer, I was able to boot
into safe mode after deactivating all SP2 files. From
there on, I was able to uninstall SP2 completely.
Once finalised, my computer restarted. And hooray! I was
granted access into Windows. However, the unexpected
appeared. After logging into my Admin account, and
loading the desktop...my PC restarted. Yet another issue.
Continualy it occured. Then, after attempting to boot
into safe mode for this second scenario, safe-mode would
not boot, restarting mid-way through loading again! This
unbelievable happening didn't set me off, not yet. I
booted into windows, logged into my Admin account, then
quickly 'ctrl + alt + del' and ended the
process: 'explorer.exe', therefore ceasing my PC to load
anything, and allowing me to use 'Run'. In Run, i opened
the Microsoft System Restore program (%SystemRoot%
\System32\restore\rstrui.exe) allowing me to restore to
an earlier point. This rolled back my drivers before the
date of the SP2 Installation. However, after successfully
restarting and booting into windows, an attempt to boot
into safe-mode failed. It continually reboots mid-way
through loading, as it did primarily. Also, bundled with
this is another problem...somehow System Restore turned
itself off, and after turning it on...I noticed that all
my System Restore Points have been erased! They cease to
exist! Therefore...restoring to an earlier time may not
be an advisable option.
(P.S: After a long and anticipated 2 year wait...I feel
as though i've become an 'extended' beta tester for SP2)
So after reading my essay...any thoughts on how to fix
this issue? I managed to type this essay while waiting
for an SP2 Online Chat Support Engineer to reply back a
solution...It seems as though nobody knows what to do!
In agony and pleading before you,
Alvin Chan.
I know this may seem a long essay...but please...have
pity...
I recently was forced to uninstall SP2 because of the
following two errors: a ntfs.sys corruption and an
ntoskrnl.exe suspected conflict. I replaced the ntfs.sys
file and the ntoskrnl.exe file by expanding the needed
files from the sp2.cab file in the 'c:\Windows\Driver
Cache\' directory, however my computer continually
rebooted mid-way through the boot-screen process.
(Also to add, I am aware of a specific driver conflict
with AMD 64-bit machines, however I have an Athlon 3000+
machine, so that problem is out of the question)
Safe-Mode also ceased to boot...as well as the 'use last
known good configuration' option. So uninstalling SP2 was
my last hope. After following the instructions given by
an MS Technical Suppport Engineer, I was able to boot
into safe mode after deactivating all SP2 files. From
there on, I was able to uninstall SP2 completely.
Once finalised, my computer restarted. And hooray! I was
granted access into Windows. However, the unexpected
appeared. After logging into my Admin account, and
loading the desktop...my PC restarted. Yet another issue.
Continualy it occured. Then, after attempting to boot
into safe mode for this second scenario, safe-mode would
not boot, restarting mid-way through loading again! This
unbelievable happening didn't set me off, not yet. I
booted into windows, logged into my Admin account, then
quickly 'ctrl + alt + del' and ended the
process: 'explorer.exe', therefore ceasing my PC to load
anything, and allowing me to use 'Run'. In Run, i opened
the Microsoft System Restore program (%SystemRoot%
\System32\restore\rstrui.exe) allowing me to restore to
an earlier point. This rolled back my drivers before the
date of the SP2 Installation. However, after successfully
restarting and booting into windows, an attempt to boot
into safe-mode failed. It continually reboots mid-way
through loading, as it did primarily. Also, bundled with
this is another problem...somehow System Restore turned
itself off, and after turning it on...I noticed that all
my System Restore Points have been erased! They cease to
exist! Therefore...restoring to an earlier time may not
be an advisable option.
(P.S: After a long and anticipated 2 year wait...I feel
as though i've become an 'extended' beta tester for SP2)
So after reading my essay...any thoughts on how to fix
this issue? I managed to type this essay while waiting
for an SP2 Online Chat Support Engineer to reply back a
solution...It seems as though nobody knows what to do!
In agony and pleading before you,
Alvin Chan.