adminstrative password

G

Guest

my mom is the adminstator on this computer and her husband changed her
adminstrative password now she can not get the password that he told her or
her old password to work so she cannot access her adminstrative account can
you help her?
 
J

John Mathew

bigbrowneyes75801 said:
my mom is the adminstator on this computer and her husband changed her
adminstrative password now she can not get the password that he told
her or
her old password to work so she cannot access her adminstrative account
can
you help her?

sound like, not mom, you need the password.Right...
 
B

Bruce Chambers

bigbrowneyes75801 said:
my mom is the adminstator on this computer and her husband changed her
adminstrative password now she can not get the password that he told her or
her old password to work so she cannot access her adminstrative account can
you help her?


Tell her to simply log in using the built-in Administrator account
(which cannot be deleted) and modify the desired account(s). By design,
the only way to log into the Administrator account of WinXP Home is to
reboot into Safe Mode. For WinXP Pro, pressing CTRL+ALT+DEL twice at
the Welcome Screen will produce the standard login dialog box.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin
 
G

Guest

I thought that someone had changed my administrator's password. I took your
advice to this person and went into safe mode. There I found that he had also
made my other account an administrator's account. So, I have two
administrator's accounts. He has control of part of my hard drive that I
cannot access. Is there any way to remove all passwords? He gets on the
computer when I'm using it and interferes with what I'm trying to do. I
believe he put a keystroke capture program on that can access my part of the
computer. However, when I run programs to find spyware, they can't access his
part of the drive. Please tell me how to get rid of him and his password. I
can't afford to have a specialist come to my home.
 
T

thecreator

Hi matriloch,

Start > Run > Type in control userpasswords2 and click OK. Leave ASPNET alone. Remember if you boot into that User ID, you can't delete an User ID and their files, while you are logged into that User. You must do it, from your own User ID.

Do that by clicking Start and right-click My Computer and click Properties. Click on Advanced. Click Settings under User Profiles. Delete that UserID. When done, you should have the Administrator Account and your own Account. listed plus any others, which you may have created yourself for any children.
 
M

MayDay

matriloch said:
I thought that someone had changed my administrator's password. I took your
advice to this person and went into safe mode. There I found that he had also
made my other account an administrator's account. So, I have two
administrator's accounts. He has control of part of my hard drive that I
cannot access. Is there any way to remove all passwords? He gets on the
computer when I'm using it and interferes with what I'm trying to do. I
believe he put a keystroke capture program on that can access my part of the
computer. However, when I run programs to find spyware, they can't access his
part of the drive. Please tell me how to get rid of him and his password. I
can't afford to have a specialist come to my home.

As an administrator you can also take ownership of files. Right click
on the folder or files you want to access, select security tab, select
the Advanced button, select the ownership tab, select the take ownership
button.

Now the files are yours, do with them what you wish.
 
G

Guest

While I was e-mailing you, he was on my computer too. He deleted the picture
and caption of the Administrator account in Control Panel – User Accounts.

He left the picture for my account, which he’d captioned “Owner.†He changed
the caption to “Administrator.â€

When I did Run control userpasswords2, it was the same. He was gone and my
account said Administrator.

When I booted into Safe mode and ran control userpasswords2, his
administrator’s account showed up again, along with my account, which also
said administrator. With my account, I created a third administrator’s
account and tried to delete him. The computer said I didn’t have that access
level.

I believe he replaced the Control – User Accounts page with another, which
he designed.

I also believe that my account is a user account, even though he somehow got
it to say Administrator under the picture.

I’ve tried reformatting with the disks a few times, and he still retains
control.

Trying to get rid of him made my computer cease to function, so I
back-stepped. Now I’m in the same situation as when I started – his
administrator’s account shows up. My account says Owner and is really a user
account.

I tried Travis' suggestion and didn't get a security option. Just more proof
that I'm definitely not the administrator of my computer.

Could I go into DOS and use debug to overwrite his administrator’s password?
Do you know the address for the Windows XP home edition administrator’s
password? Is it called administrator’s password or something else?

Thank you.
 
M

MayDay

matriloch said:
While I was e-mailing you, he was on my computer too. He deleted the picture
and caption of the Administrator account in Control Panel – User Accounts.

He left the picture for my account, which he’d captioned “Owner.†He changed
the caption to “Administrator.â€

When I did Run control userpasswords2, it was the same. He was gone and my
account said Administrator.

When I booted into Safe mode and ran control userpasswords2, his
administrator’s account showed up again, along with my account, which also
said administrator. With my account, I created a third administrator’s
account and tried to delete him. The computer said I didn’t have that access
level.

I believe he replaced the Control – User Accounts page with another, which
he designed.

I also believe that my account is a user account, even though he somehow got
it to say Administrator under the picture.

I’ve tried reformatting with the disks a few times, and he still retains
control.

Trying to get rid of him made my computer cease to function, so I
back-stepped. Now I’m in the same situation as when I started – his
administrator’s account shows up. My account says Owner and is really a user
account.

I tried Travis' suggestion and didn't get a security option. Just more proof
that I'm definitely not the administrator of my computer.

Could I go into DOS and use debug to overwrite his administrator’s password?
Do you know the address for the Windows XP home edition administrator’s
password? Is it called administrator’s password or something else?

Thank you.

OK, There is your problem, you are using XP Home. The security tab is
only available under Safe Mode. In XP Home, there is a Master
Administrator account named Administrator which you CANNOT delete. You
can however log into your administrator privilaged account and use the
security tab to take ownership of the files and even DENY access to "him"

Who is "him" anyway?
 
G

Guest

I emailed you saying that my screen didn't have Reply. Turns out I didn't
double-click the message. My computer is turning my brain to mush.

What I wrote was, I don't know who the villain is. Despite firewall,
antivirus, etc., he somehow got into my computer and changed the password for
my Master Administrator account even though it was a very long alphanumeric
password.

This keeps me from making any changes at all. I think the only way I'll be
able to erase/change his password is to go into DOS. I've used debug in a
limited way and have a book that tells me how to do such things as overwrite.

But I'm not sure where the password is stored, if it's stored in pieces,
what it's called. If anyone has its address or addresses, please email me.
I'm not trying to learn how to hack Windows XP. I just want my computer back.
Even the students at Hunter College charge $80 an hour, and I don't think
they'd know how to do something like this. My address is (e-mail address removed).

I read in a manual that removing the battery and changing the position of a
jumper will clear passwords. Does that include the Administrator's password?

I'm not sure I looked for the safety tab in Safe mode. I'll try that.
 
M

MayDay

matriloch said:
I emailed you saying that my screen didn't have Reply. Turns out I didn't
double-click the message. My computer is turning my brain to mush.

What I wrote was, I don't know who the villain is. Despite firewall,
antivirus, etc., he somehow got into my computer and changed the password for
my Master Administrator account even though it was a very long alphanumeric
password.

This keeps me from making any changes at all. I think the only way I'll be
able to erase/change his password is to go into DOS. I've used debug in a
limited way and have a book that tells me how to do such things as overwrite.

But I'm not sure where the password is stored, if it's stored in pieces,
what it's called. If anyone has its address or addresses, please email me.
I'm not trying to learn how to hack Windows XP. I just want my computer back.
Even the students at Hunter College charge $80 an hour, and I don't think
they'd know how to do something like this. My address is (e-mail address removed).

I read in a manual that removing the battery and changing the position of a
jumper will clear passwords. Does that include the Administrator's password?

I'm not sure I looked for the safety tab in Safe mode. I'll try that.

Disconnect from the Internet (un plug cable to be sure) and try
reclaiming your system.
 
G

Guest

I have a dial-up connection, so I'm usually offline. I always try to fix the
computer offline, with the phone line unplugged.

I tried looking for the Security tab in Safe Mode. I booted into Safe mode
with my working account, "Owner," and I did get the Security tab. I saw three
entities with Administrator privilege - Administrator, Owner and System. Each
of the three had all privileges checked except advanced. The checked boxes
were gray. I couldn't remove the checks from any of them, although I could
check the deny boxes. So I'd get two rows of checked boxes for each entity.

When I clicked on advanced, his Administrator account and my Owner account
were both inherited from Parent Object.
 
M

MayDay

matriloch said:
I have a dial-up connection, so I'm usually offline. I always try to fix the
computer offline, with the phone line unplugged.

I tried looking for the Security tab in Safe Mode. I booted into Safe mode
with my working account, "Owner," and I did get the Security tab. I saw three
entities with Administrator privilege - Administrator, Owner and System. Each
of the three had all privileges checked except advanced. The checked boxes
were gray. I couldn't remove the checks from any of them, although I could
check the deny boxes. So I'd get two rows of checked boxes for each entity.

When I clicked on advanced, his Administrator account and my Owner account
were both inherited from Parent Object.

Within the advanced button of the security window, there should be an
ownership tab, use this tab to take ownership of the files. When you go
online, use a Limited account so that if he does compromise your system
again he can do less damage.
 
G

Guest

Thank you for all your suggestions. I've copied everything to a file and will
use it to try to secure my computer after I get Dell to fix it.

It's a shame that computer companies give people a sense of false security
by telling them they can protect their computers with passwords. Apparently
anyone who has gone to computer school can crack them.

This guy couldn't know much, or he'd be testing his skills with other
hackers, not attacking someone who knows nothing about computers.
 

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