AD Manage Issue

[Dave Clark]

We have some workstations that are starting to get
additional security applied to them and it seems that one
of these settings has caused an issue with being able to
use the MANAGE ability within Active Directory.

Whenever you are in AD Users and Computers and right
click on one of these boxes, and select MANAGE from the
list to get the COMPUTER MANAGEMENT info, you get the
following error:

Computer \xxxx.xxx cannot be managed. Windows cannot
find the network path. Verify that the network path is
correct an dthe desitnation computer is not busy or
turned off. If Windows still cannot find the network
path, contact your network administrator.
Choose

This only happens on these newly created "secure"
computers.

So, what right/permission/share is required to be able
to "MANAGE" a workstation from AD?

 

[Harish N [MSFT]]

Hi Dave,

I got a KB article which relates to the issue you are facing. Find below
the Web link to the KB article.

http://support.microsoft.com/default.aspx?scid=kb;en-us;819625&Product=winxp


Here are the Key points available in the KB article:

SYMPTOMS
On a Windows XP-based computer that has Active Directory directory services
administrative tools installed, when you right-click a computer object in
the Users and Computers Microsoft Management Console (MMC) snap-in and then
click Manage, you receive the following error message:

Computer Computer_Name cannot be managed. The network path was not found.
Choose "Connect to another computer" from the action menu to manage a
different computer.

RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows XP service
pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The typical support costs will
apply to additional support questions and issues that do not qualify for
the specific update in question.

The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel. Date Time Version Size File name
---------------------------------------------------------
16-May-2003 19:11 5.1.2600.1223 106,496 Dsuiext.dll


Regards,
Harish N

This posting is provided "AS IS" with no warranties, and confers no rights.