Activating Jave on MS Internet Explorer 6.0x

[John Gregory]

I'm trying to use the chat feature of my Quicken software to communicate
with a support agent. I get a message telling me: "You need to activate Java
technology in your browser to use NetAgent - Java Customer Client."

When I go to Tools/Internet Options, I find a Java section with one entry;
"Use Java 2 v1.4.2 for <applet> (requires restart)". The box is checked. I
don't know what to do next.

 

[Frank Saunders, MS_MVP OE]

I'm trying to use the chat feature of my Quicken software to communicate
with a support agent. I get a message telling me: "You need to activate
Java technology in your browser to use NetAgent - Java Customer Client."

When I go to Tools/Internet Options, I find a Java section with one entry;
"Use Java 2 v1.4.2 for <applet> (requires restart)". The box is checked. I
don't know what to do next.

Test Java: http://www.fitwise.com/testjava.asp
Java VM: http://www.mvps.org/inetexplorer/answers_9.htm#java2
Understand that because of a court decision Microsoft will stop all Java
support recommends that you use the Sun JRE.
Sun version
http://java.sun.com/getjava/installer.html
http://java.sun.com/j2se/1.4.2/download.html
MSJVM Transition FAQ
http://www.microsoft.com/mscorp/java/faq.asp