ACT! crashing Outlook 2000

[Anguel Iordanov]

Hi Everyone,

I am running Win XP Pro, Outlook 2000 and ACT! v 6.0

ACT! is my main database and all my contacts are in there.

If I add the Service ACT! Address Book I am no longer able to run Outlook.
In the middle of starting the application it crashes and asks me if I want
to report this problem. If I remove the Service the problem is no longer
there. Any ideas what could be causing this and how can I resolve it. There
is no service pack on Outlook.

Thanks a lot.

Anguel

 

[Lanwench [MVP - Exchange]]

Hi Everyone,

I am running Win XP Pro, Outlook 2000 and ACT! v 6.0

ACT! is my main database and all my contacts are in there.

If I add the Service ACT! Address Book I am no longer able to run
Outlook. In the middle of starting the application it crashes and
asks me if I want to report this problem. If I remove the Service the
problem is no longer there. Any ideas what could be causing this and
how can I resolve it. There is no service pack on Outlook.

There ought to be. Go to Office Update (from Windows Update) and patch it.

Have you checked with Act support on this? It's their addin.