Access violation in WOW32.dll at 0x0ffbd695

[Rajiv Arora]

Hi!
Since I have shifted from Windows 98SE to Windows XP Pro
(complete installation, not a upgrade). I have been
getting this error everytime I open a accounting
application called Tally 5.4. Kindly help me in this
regard, there is no exact solution in MS Knowledge
Database. There is a workaround in the Knowledge
database, to disable mouse pointer roll-over TOOL TIP by
downloading Tweak UI, but unfortunately it did not
workout.

I would really appreciate if you could please reply
with a solution as soon as possible.

Rajiv

 

[*Vanguard*]

Rajiv Arora said in news:[email protected]:

Hi!
Since I have shifted from Windows 98SE to Windows XP Pro
(complete installation, not a upgrade). I have been
getting this error everytime I open a accounting
application called Tally 5.4. Kindly help me in this
regard, there is no exact solution in MS Knowledge
Database. There is a workaround in the Knowledge
database, to disable mouse pointer roll-over TOOL TIP by
downloading Tweak UI, but unfortunately it did not
workout.

I would really appreciate if you could please reply
with a solution as soon as possible.

Rajiv

WOW = Windows on Windows
It provides support for 16-bit applications on a 32-bit version of
Windows. So it is likely your application has a problem. Might require
a reinstall. Might require upgrading to a version that supports the OS
version you are using.

According to http://www.tallysolutions.com/ (which I am guessing is your
accounting program), it is now at version 6.3 (you mention using version
5.4). Their web pages mention support for Windows 98/ME/2000/XP for
version 6.3. Their online support pages suck (no knowledgebase to
lookup what the prior version might support). You might have to give
them a call to find out how to get the old version 5.4 running after a
migration to Windows XP (but be prepared to communication barriers when
speaking to a tech rep from India where English is the second language).

Note that switching from a 95-based version of Windows to an NT-based
version is not really an upgrade. It is a migration. As such, you are
dragging along registry entries and/or files that may not be compatible
for use under Windows NT4/2000/XP. In other words, this "upgrade" path
can be quite pollutive to the NT-based Windows. I never do an upgrade
when switching between OSes but always do a fresh install of the OS, a
fresh install of the applications, and bring over the data. Save your
data, settings, and any configuration files, uninstall, and reinstall to
see if the old version then works okay.