Access and Windows 98 to Windows 2000

[Guest]

Hi All,

This is my problem -

My customer has Access programs that work on their Windows 98 OS PC's, but
when they try to use them on Windows 2000 OS PC's they will not work.
The programs I believe were originally written in Access 97 and now they
have Access 2000 on the PC's.

By not working I mean the following -

The Access program allows them to enter a document name and then the file
opens in Word - BUT - when they use it in Windows 2000 it does not open the
document at all. It says file not found in Windows 2000 and the file does
exist.

** The reason they have Access opening files is that Access keeps track of
them for auditing purposes.

Now here is something that I want to mention. On PC's that were upgraded
from Windows 98 to Windows 2000 the programs work.

Can anyone here tell me what is missing from 98 to 2000 that would do this.

Thank you very much for your time.

 

[Bill Mosca, MS Access MVP]

Sully

It would help us to pin down your problem if you posted the code used to
open the file. I suspect it has to do with the file path for Word.