AAAAUGH! I can't get the spyware out!

[Matt Gardeski]

Whenever I go online, I randomly get ads popping up usually in the default
browser (firefox). I have tride many spyware removal programs including
Spybot S&D, AdAware, and Windows AntiSpyware. Usually, they say that there
is no spyware on the computer. I try to update them every time I run a full
scan. sometimes Spybot will ask me if I want to run a scan after a restart,
but When I do restart, the program doesn't run. Can anyone help me?

 

[Galen]

In Matt Gardeski <[email protected]> had this to say:

My reply is at the bottom of your sent message:

Whenever I go online, I randomly get ads popping up usually in the
default browser (firefox). I have tride many spyware removal programs
including Spybot S&D, AdAware, and Windows AntiSpyware. Usually,
they say that there is no spyware on the computer. I try to update
them every time I run a full scan. sometimes Spybot will ask me if I
want to run a scan after a restart, but When I do restart, the
program doesn't run. Can anyone help me?

Have you tried your scans in safe mode without networking? Not all popups
are caused by spyware? Some are quite frequently blended threats. A useful
method is to locate the files needed to be removed to clean the malware from
the system and to then do so manually if you're able to.

Malware Cleaning:
http://kgiii.info/windows/all/general/malwarefix.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/

"My life is spent in one long effort to escape from the commonplaces of
existence." - Sherlock Holmes