A7N8X Deluxe won't restart

[Jim]

Thanks for any help anyone could offer with the problem that I have. I
have posted in several newsgroups and have not got any responses that
have worked including the Microsoft troubleshooting pages.

I have an A7N8X deluxe board with the following:
512 PC3200 DDR
2400+ XP
Win98SE
Toshiba DVD/Plextor CDRW
USR 2976 modem
ATI 7500 Radeon
Maxtor 80 G SATA drive (on the sata cable)

My problem is that when I reboot, after installation of a new program
or for any other reason, the system goes thru the normal shutting down
procedure, then at the blank screen, when it is normally expected to
restart, it just sits there. The only way to get it going again is to
hit the reset button. Shutdowns work normally. It will not just
restart when the start-shutdown-restart is initiated.

 

[Bitsbucket]

What bios are you running? Have you flashed it since you bought the board?
Bitsbucket

 

[Coco]

Jim:


Sounds like a software/driver problem.

Have you tried a different OS?. I do recall that was a common problem with
Windows 98.

http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp

Also make sure you have the latest BIOS.

Good luck

 

[Craig]

This doesn't sound like your problem, but it's a stab in the dark.

I had an old HP computer that did almost the same thing. But, it did it
when it tried to play the Windows closing music (like when Windows starts it
plays some music). What was happening was the sound card was bad. So I
would install a program, it would tell me to reboot, it would stall, I'd
turn it off, and because it wasn't able to install the software correctly
something would get corrupted. I must have had to do a recovery of Windows
at least once a month. It was tricky, because sometimes sounds would work,
sometimes they wouldn't.

Just thought I'd throw that at you,
Craig

P.S. By the way, HP's customer service sucks!!! They never could fix it.
Spent hours on the phone with them long distance, and they did nothing.
Took it to Best Buy, and BAM, it was fixed. Never would have guessed it was
a bad sound card, seemed like a software problem.

 

[Ben Pope]

Thanks for any help anyone could offer with the problem that I have. I
have posted in several newsgroups and have not got any responses that
have worked including the Microsoft troubleshooting pages.

I have an A7N8X deluxe board with the following:
512 PC3200 DDR
2400+ XP
Win98SE
Toshiba DVD/Plextor CDRW
USR 2976 modem
ATI 7500 Radeon
Maxtor 80 G SATA drive (on the sata cable)

My problem is that when I reboot, after installation of a new program
or for any other reason, the system goes thru the normal shutting down
procedure, then at the blank screen, when it is normally expected to
restart, it just sits there. The only way to get it going again is to
hit the reset button. Shutdowns work normally. It will not just
restart when the start-shutdown-restart is initiated.

Sounds like a problem with ACPI/APM.

In Device Manager what is the Computer type set to? ("ACPI Uniprocessor",
"Standard PC", "Advanced Configu... (ACPI)" etc.)

Actually you may not have all of those options n Win98se.

Ben

 

[Jim]

I have flashed the bios with the1006. I had read about issues with
the 1007 so didn't use it.

 

[Jim]

In device manager, view by connection, it shows it as an ACPI bios.

I have disabled power management in the bios but that didn't change
anything.

Thanks for the response. This is not a huge problem but it has become
a challenge to find out why and fix it. Microsoft only refers to this
situation as a conflict with irq 12 but I only have the mouse on it.

 

[Ben Pope]

In device manager, view by connection, it shows it as an ACPI bios.

I have disabled power management in the bios but that didn't change
anything.

Thanks for the response. This is not a huge problem but it has become
a challenge to find out why and fix it. Microsoft only refers to this
situation as a conflict with irq 12 but I only have the mouse on it.

There was a shutdown fix or two on Windows Update.

Other than that it does seem to be Power Management related.

Ben

 

[mrdancer]

In device manager, view by connection, it shows it as an ACPI bios.

I have disabled power management in the bios but that didn't change
anything.

Thanks for the response. This is not a huge problem but it has become
a challenge to find out why and fix it. Microsoft only refers to this
situation as a conflict with irq 12 but I only have the mouse on it.

Have a look around here:
http://aumha.org/win4/a/shutdown.htm

It's a website put together by MS MVP Jim Eshelman (one of their better
techs). It's a little easier to navigate than the official MS website, and
has, IMHO, more and better info.

 

[AJ]

Sounds like a software/driver problem.

Have you tried a different OS?. I do recall that was a common problem with
Windows 98.

I'm running two boards with Win98SE and don't have that trouble. One
shipped with 1003 the other 1006.
Jim, If you're saying it almost goes into Windows but stops that is
almost always a video driver problem. If so you will be able to start
into safe mode. Tap <F5> at start up. Delete the graphics card and
rebooting might fix it. If not, get new video drivers and load them in
safe mode. The PNY drivers with my GF FX 5200 did what you're
describing. I got good ones straight from Nvidia.

 

[AJ]

I'm running two boards with Win98SE and don't have that trouble. One
shipped with 1003 the other 1006.

I see what Jim said now and the one I have with 1003 does the same. I
just turn it off and then press the restart button. It's really about
the smallest PC problem I've ever had.

 

[peter]

Hi
I ran into this problem with the new Catalyst 3.9 drivers for my 9600 pro
card.The XP thingy would come up and the little dots move across the screen
but after that ...dead space..no startup,until I rebooted with a power
down.I solved my problem by going back to the 3.8 drivers.Hopefully yours
will be just as easy to solve.
peter

 

[Jim]

Windows is not happy with one of your drivers and is having trouble shutting
that device down. I have seen that problem with USB mice and keyboards with
generic drivers installed rather than the correct ones. I have also seen it
with bad video drivers. One one machine I found that bumping the memory
voltage up one step corrected shutdown and stadby problems. If this is a
new problem try to back track to when it started. Start removing drivers
until you find the one causing the problem, use the generic VGA to test the
video and see if that helps.

 

[BJViper]

What sound card r u using? I had same kinda problem with my sblive and
win98. Every time that i reinstalled windows, it would reboot fine, untill i
installed the drivers for me sound card. Moving up to XP has since fixed
that prob.

Brendan C.

 

[dgk]

Thanks for any help anyone could offer with the problem that I have. I
have posted in several newsgroups and have not got any responses that
have worked including the Microsoft troubleshooting pages.

I have an A7N8X deluxe board with the following:
512 PC3200 DDR
2400+ XP
Win98SE
Toshiba DVD/Plextor CDRW
USR 2976 modem
ATI 7500 Radeon
Maxtor 80 G SATA drive (on the sata cable)

My problem is that when I reboot, after installation of a new program
or for any other reason, the system goes thru the normal shutting down
procedure, then at the blank screen, when it is normally expected to
restart, it just sits there. The only way to get it going again is to
hit the reset button. Shutdowns work normally. It will not just
restart when the start-shutdown-restart is initiated.

I just can't help wondering why anyone with a new board is installing
Win98. Win2k is available at PC Fairs for something like $40. And I
think those are legitimate. XP is more expensive but it really works
well also. Is there a reason you're sticking with 98?

 

[dgk]

Have a look around here:
http://aumha.org/win4/a/shutdown.htm

It's a website put together by MS MVP Jim Eshelman (one of their better
techs). It's a little easier to navigate than the official MS website, and
has, IMHO, more and better info.

Hey, that's a really good link. Thanks.

 

[mrdancer]

I just can't help wondering why anyone with a new board is installing
Win98. Win2k is available at PC Fairs for something like $40. And I
think those are legitimate. XP is more expensive but it really works
well also. Is there a reason you're sticking with 98?

I'm not the OP, but I keep Win98SE on my main box just because it is so
tweakable. Tweak a few memory settings and keep the registry clean and the
OS runs just as stable as XP.

I have XP w/ NTFS on another box for working w/ DVD stuff, as FAT32 doesn't
like those huge files too well. It's a decent OS (other than security
flaws), but it's not tweakable enough for me.

 

[dgk]

I'm not the OP, but I keep Win98SE on my main box just because it is so
tweakable. Tweak a few memory settings and keep the registry clean and the
OS runs just as stable as XP.

I have XP w/ NTFS on another box for working w/ DVD stuff, as FAT32 doesn't
like those huge files too well. It's a decent OS (other than security
flaws), but it's not tweakable enough for me.

I figured it would start getting tough to get drivers for it. I have a
free copy of Win2k3 (enterprise! Legit copy too - no timeout) so I'm
using that on the new machine currently under construction (A7N8X DX
Rev2 2500+). It might get bored as a workstation but hey, it's just
CPU cycles.

I have three machines currently. Two are running 98 and one 2000. Oh,
and the laptop is XP pro. But one program I use a bunch (Newsbin Pro)
has some features that won't work on 98 (like recalling the download
directory) so I was thinking it was time to move them up a notch.

I still have one old 16 bit program that I use and it runs fine on 98
but the old Access database doesn't like 2000 and won't run. I wrote
it years ago and am getting ready to rewrite it using DotNet but
forget getting those custom controls in DotNet or even as OCXs.

Maybe compatibility is better with XP and 2003. So I've heard. Maybe
I'll just move the thing to SQL Server. Talk about overkill. But good
programming practice...

 

[Jim]

I'm still running 98SE on most of my boxes. With proper care Win98 run
very well. I tried XP on my main box (dual boot) but found that driver
support is not as good as 98. My canon BJC5000 printer wont work with XP
without unplugging the power cord and replugging it. My scanner has very
limited support under XP. For $40 I'll look into 2000 for when they cut
the 98 support.

 

[AJ]

I just can't help wondering why anyone with a new board is installing
Win98. Win2k is available at PC Fairs for something like $40. And I
think those are legitimate. XP is more expensive but it really works
well also. Is there a reason you're sticking with 98?

For me I'm a gamer and it's the fastest.