2007 and Sharing Folders

[Guest]

We are having a couple issues with sharing folders. We are running exchange
server 2003 and the client is 2007.

First, when a user in a caching mode shares a folder, the hand appears on
the folder. However as soon as they do a send/retrieve the sharing hand
disappears.

Second, if we have a user in online mode share a folder, the hand does stay
on the folder, but we can't seem to figure out how to access the shared
folder as the recipient.

Thanks for any help on these
Mike

 

[Sue Mosher [MVP-Outlook]]

The File | Open | Other User's Folder command should work for shared default folders. For non-default folders, you'll need the sharing invitation message.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks Sue, my understanding of the sharing invitation message was that it
was for the task folders. Is there a way to use this with mail folders?

Thanks again
Mike

 

[Sue Mosher [MVP-Outlook]]

No, sharing invitations cannot be sent for mail folders. To allow access to a shared mail folder other than the Inbox, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033


--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers