2003 Terminal Server Install fails to install service

[BernardHNY]

Hello all,

Thanks in advance. I have installed Terminal Services on dozens of
servers without a problem, until now. I have installed terminal server
on a Windows 2003 standard edition server. The install completes.
Machine reboots but the Terminal Server Service fails to install. I
uninstall, reboot and reinstall again with the same affect. No matter
what I do, the actual service fails to load.

Suggestions??

Thanks

Bernard

 

[Vera Noest [MVP]]

Do you get any error messages when you reboot the system after
installation?
Is there anything in the EventLog on the server?
Is this a fresh installation of 2003, or an inplace upgrade from W2K?
Did you install from the physical console, or from within a remote
desktop connection?
Are you running SP1?
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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[BernardHNY]

Vera

Thanks for the reply, here are the answers:

Fresh Install of 2003 standard. Machine is a DC
No errors, no eventlog messages. The standard what to do next after
installing TS comes up but the service is just not listed. I installed
TS logged in as the administrator with full access to the domain/box
(at the box itself, not remotely). SP1 is installed (I even reinstalled
SP1 to see if something went buggy). I have removed TS, cleared any TS
registry entries and tried again with no change.

I am at a loss

Bernard

 

[Vera Noest [MVP]]

OK, let's go back one step.
The Terminal Services service should already be installed and
running *before* you install Terminal Services, because it is
needed for remote Desktop for Administration, which comes pre-
installed with the Base OS.
So can you test this: when TS is uninstalled, can you enable Remote
Desktop for Administration (in System - properties - Remote) and
actually use it and make a connection to the server with an rdp
client?
If that isn't possible either, then you know at least that there is
something wrong with the Base OS. But I don't know what, nor what
to do about it, other than blowing the current OS away and install
from scratch.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
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