zune software will not launch

[pupe58]

Iam running xp sp3 and i just did a system restore. Now my zume software will
not run. When i clickon the icon, i get the loading mouse pointer, then it
goes off and the program does not run. when i go to run in the start menu,
put in "zune.exe". in the task manager it shows it come up for a secon,then
the process dissappears. I have uninstall and reinstall 4 time , no luck

 

[PA Bear [MS MVP]]

Either uninstall WinXP SP3 *Beta* or seek support in the proper area:
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

 

[pupe58]

I have check all suggestion ever thing ok.This issue was before i installed
sp3.To day i unstalled zune again, but this time i installed version 1.0
from cd that can with zune device, it will open.but when i plug the zune
device in ,it state "to start, update the zune software on your pc." I went
to windows update and downloaded version 2.3, but when it said launch nothing
came up. Everthing is same as before.