S
Sao
I have a problem with a video card I bought. I emailed Zotac and here is the
message I sent:
Dear Zotac,
I bought a Zotac Geforce 8600 GT 512MB DDR2 128-Bit HDCP PCI-Express
graphics card on April 26 for $149.99 at Best Buy. I removed the drivers for
my other video card. I shut off the computer and unplugged everything. I took
out my graphic card and put in the 8600GT. I turned on the computer and it
made eight beeps before loading windows. The screen was also blank. I did
some research and found out that eight beeps can mean a bad video card or
memory. I considered the card to be defected. I exchanged the card for
another one. I tried it out today and it still had the same outcome. I
couldn't believe that I would of possible got two defected cards. I'm just
now wondering what the problem is. For you to clearly know, I will provide my
specifications of my computer.
Computer:
Gateway GM5067H Desktop
Windows XP Media Center Edition Version 2002 Service Pack 2
1 GB RAM
AMD Athlon 64 X2 Dual Core Processor 4200+ 2.20 GHz
300W Power Supply
PCI-Express slot
Video Card bought:
Zotac Geforce 8600 GT 512MB DDR2 128-Bit HDCP PCI-Express
ZT-86TEH2P-FSL
Requires 300W power supply
I am not sure why it does not work. I also did more research and found out
my BIOS is Phoenix. It was hard to tell how to beeps go but there was a total
of eight beeps. I can still use my other video card with no problem. I am
certain it has something to do with the video card. My only question is what
is the requirements for the amps? There are no details on this on your site
nor Best Buy. I do not want to exchange my video card again without knowing
the problem. I have wasted countless hours on the video card. Your help is
greatly appreciated.
---------------------------------------
They responded with this message:
Dear Sir,
For 8600GT stand-alone, the card spends 43W. The +12V requires around 3.6A.
Some versions of 8600GT provided 2x3 pin power header at the front. You must
connect the power header with +12V.
Also, the original desktop system may be not compatible with all standard
VGA card. You may inquire the desktop maker for the compatibility issue.
-------------------------------------------
If anybody has any idea it would be great.
****NO power plugs for the video card I bought just so you know. My computer
has no problems running. It's only that video card when the issue occurs.
***I will contact Gateway.
Thank You.
message I sent:
Dear Zotac,
I bought a Zotac Geforce 8600 GT 512MB DDR2 128-Bit HDCP PCI-Express
graphics card on April 26 for $149.99 at Best Buy. I removed the drivers for
my other video card. I shut off the computer and unplugged everything. I took
out my graphic card and put in the 8600GT. I turned on the computer and it
made eight beeps before loading windows. The screen was also blank. I did
some research and found out that eight beeps can mean a bad video card or
memory. I considered the card to be defected. I exchanged the card for
another one. I tried it out today and it still had the same outcome. I
couldn't believe that I would of possible got two defected cards. I'm just
now wondering what the problem is. For you to clearly know, I will provide my
specifications of my computer.
Computer:
Gateway GM5067H Desktop
Windows XP Media Center Edition Version 2002 Service Pack 2
1 GB RAM
AMD Athlon 64 X2 Dual Core Processor 4200+ 2.20 GHz
300W Power Supply
PCI-Express slot
Video Card bought:
Zotac Geforce 8600 GT 512MB DDR2 128-Bit HDCP PCI-Express
ZT-86TEH2P-FSL
Requires 300W power supply
I am not sure why it does not work. I also did more research and found out
my BIOS is Phoenix. It was hard to tell how to beeps go but there was a total
of eight beeps. I can still use my other video card with no problem. I am
certain it has something to do with the video card. My only question is what
is the requirements for the amps? There are no details on this on your site
nor Best Buy. I do not want to exchange my video card again without knowing
the problem. I have wasted countless hours on the video card. Your help is
greatly appreciated.
---------------------------------------
They responded with this message:
Dear Sir,
For 8600GT stand-alone, the card spends 43W. The +12V requires around 3.6A.
Some versions of 8600GT provided 2x3 pin power header at the front. You must
connect the power header with +12V.
Also, the original desktop system may be not compatible with all standard
VGA card. You may inquire the desktop maker for the compatibility issue.
-------------------------------------------
If anybody has any idea it would be great.
****NO power plugs for the video card I bought just so you know. My computer
has no problems running. It's only that video card when the issue occurs.
***I will contact Gateway.
Thank You.