I am trying to reinstall zookeeper collection and keep getting
uninstall, I have let it run its uninstall but to no avail. I presume
there are some files still on there that I cannot locate and so it
thinks it is still installed. I have searched files and folders but
can't find them!
I have telephoned microsoft support, but they won't help unless I give
them a product ID. I cannot find one? Its not on the box or on the
disks or in the booklet?? They told me to go back to whom I bought it
off of, that would be ok, but we have had this a long time, I cannot
remember where I got it. But I know its not illegal!! It has been on
my computer before!!! I would of bought it from a large store!!
Microsoft could of been more helpful I am sure, but they kept
repeating without a product ID they cannot help!
This is so frustrating, SOMEONE HELP!!!