G
Guest
this past weekend I got infected by ZANGO. I was running EZ Armor virus,
pest partol, and the firewall. I also had WINDOWS DEFENDER in the back ground
set to get auto updates, and winpartol. A sign showed up on my screen asking
if "I wanted to run this program" along with the winpartol showing up saying
with the warning "unsafe program" and then all of a sudden, ZANGO was in. I
didnt even have time to click no. Nothing was clicked, but it was there. I
unplugged the computer. It disabled my firewall along with the other
programs running. .
Here is my problem, and I would appricate ALL the help I can get, I am at my
wits end. Zango hit my system and hit it hard. It destroyed all of my auth.
codes, I no longer have access to my Office XP and it did the save for
Windows XP Home. I have been able to get windows going again, but when when
I try to install the new anti virus program, I get " WINDOWS INSTALLER IS NOT
ACCESSIABLE, THIS EITHER HAPPENS WHEN YOU ARE IN SAFE MODE OR INSTALLER IS
NOT INSTALLED CORRECTLY". from the looks of it as i dig deeper, my I386
files have been corrupted, when I try to get system info, it tells me that
the data is not able to be located. Basically in a matter of SECONDS, this
virus destroyed many of my system files. I do not have my system disks but I
do have all the system info printed up. ( I try to keep a paper copy for
back-up) I am in desporate need of assistance. If I could just wipe it all
clean and redo the computer, that would be great....BUT I have important docs
on here that I am needing for a court case, and I am unable get them off. So
as of right now, re-formatting is NOT A OPTION. PLEASE, IF ANYONE CAN HELP
....... I have all types of logs that i have saved, BEFORE AND AFTER THE
ATTACK. I need someone who will be willing to see what i see. I called TECH
support.....and when I spoke with them today, they had not heard of ZANGO .
They said that Windows Defender does not recognize Zango as a threat, because
it is a actual site. Then I was told that what i was saying is happening
- can not be happening. I have done the MS online PC scan and it didn't
detect anything, but I did a online scan from another site and it picked up
alot. I need someone that is willing to set aside all of their knowledge
and take a look at what I have with a open mind, I would greatly appricate
it. ZANGO is nothing nice. It did ALOT of DAMAGE in a small amount of
time. Here are a couple of links that tells a little about it. These links
are safe..they are just for information.
http://www.bleepingcomputer.com/startups/zango.exe-7041.html
http://research.sunbelt-software.com/threat_display.cfm?name=Zango.SearchAssistant&threatid=14904
pest partol, and the firewall. I also had WINDOWS DEFENDER in the back ground
set to get auto updates, and winpartol. A sign showed up on my screen asking
if "I wanted to run this program" along with the winpartol showing up saying
with the warning "unsafe program" and then all of a sudden, ZANGO was in. I
didnt even have time to click no. Nothing was clicked, but it was there. I
unplugged the computer. It disabled my firewall along with the other
programs running. .
Here is my problem, and I would appricate ALL the help I can get, I am at my
wits end. Zango hit my system and hit it hard. It destroyed all of my auth.
codes, I no longer have access to my Office XP and it did the save for
Windows XP Home. I have been able to get windows going again, but when when
I try to install the new anti virus program, I get " WINDOWS INSTALLER IS NOT
ACCESSIABLE, THIS EITHER HAPPENS WHEN YOU ARE IN SAFE MODE OR INSTALLER IS
NOT INSTALLED CORRECTLY". from the looks of it as i dig deeper, my I386
files have been corrupted, when I try to get system info, it tells me that
the data is not able to be located. Basically in a matter of SECONDS, this
virus destroyed many of my system files. I do not have my system disks but I
do have all the system info printed up. ( I try to keep a paper copy for
back-up) I am in desporate need of assistance. If I could just wipe it all
clean and redo the computer, that would be great....BUT I have important docs
on here that I am needing for a court case, and I am unable get them off. So
as of right now, re-formatting is NOT A OPTION. PLEASE, IF ANYONE CAN HELP
....... I have all types of logs that i have saved, BEFORE AND AFTER THE
ATTACK. I need someone who will be willing to see what i see. I called TECH
support.....and when I spoke with them today, they had not heard of ZANGO .
They said that Windows Defender does not recognize Zango as a threat, because
it is a actual site. Then I was told that what i was saying is happening
- can not be happening. I have done the MS online PC scan and it didn't
detect anything, but I did a online scan from another site and it picked up
alot. I need someone that is willing to set aside all of their knowledge
and take a look at what I have with a open mind, I would greatly appricate
it. ZANGO is nothing nice. It did ALOT of DAMAGE in a small amount of
time. Here are a couple of links that tells a little about it. These links
are safe..they are just for information.
http://www.bleepingcomputer.com/startups/zango.exe-7041.html
http://research.sunbelt-software.com/threat_display.cfm?name=Zango.SearchAssistant&threatid=14904