G
Guest
I am using WindowsXp Home with updated SP2 <updated 8/30> on a Dell Dimension
4500. I have 2 printers, both HP. 1. hpdeskjet 940c and 2. hpdeskjet 960c.
Brand new ink cartrige, tri color, NOT generic. I have ran allignment,
cleaning and priming...with no success on both printers. I get the light
blues and pink boxes on the test paper but all the yellow boxes are missing.
I'm not allowed to change the pixels to a higher resolution either. I have
tried Help and Support and can't find an answer or solution...Is there
something I can do about this? Is it a SP2 problem? And if so, can I fix it?
4500. I have 2 printers, both HP. 1. hpdeskjet 940c and 2. hpdeskjet 960c.
Brand new ink cartrige, tri color, NOT generic. I have ran allignment,
cleaning and priming...with no success on both printers. I get the light
blues and pink boxes on the test paper but all the yellow boxes are missing.
I'm not allowed to change the pixels to a higher resolution either. I have
tried Help and Support and can't find an answer or solution...Is there
something I can do about this? Is it a SP2 problem? And if so, can I fix it?