xpsp2 when installed crashes my computer

[Guest]

I have tried to install xp sp2 twice & it crashes my computer both times. I
have hp xpsp1 home addition verson 20002 ~~verson 5.1 service pact 1, 523
628 memory

 

[Shenan Stanley]

I have tried to install xp sp2 twice & it crashes my computer both
times. I have hp xpsp1 home addition verson 20002 ~~verson 5.1
service pact 1, 523 628 memory

"Service Pack" 2 does require a little preparation on your part.

- You should make a full backup of everything important to you. This
includes (not limited to) your email, contacts, documents, pictures,
spreadsheets, installation install files, serial numbers, etc.
- You should uninstall any software (through Add or Remove Programs control
panel) that you no longer user/never have used.
- You should visit the manufacturer's support web page for each hardware
device you have in your computer (video card, motherboard chipset, network
card, etc) and download/install the latest hardware driver for each
component.
- You should visit the software writer's support page for each piece of
software you have installed and ensure there are no updates you can freely
install for said software.
- You should visit your motherboard manufacturer's web page and guarantee
you do not need a BIOS upgrade in order to install Windows XP SP2 properly.
- You should run a full AntiVirus scan.
- You should use several different AntiSpyware applications and do full
scans/cleanup of spyware/adware.
- You should run a CHKDSK on the system drive (at least.)
- Run a Disk Cleanup to ensure you have one last (and only one) good System
Restore point.
- You should defragment the system drive (at least.)

Once you have done all of that - download the full SP2 installation file and
install from it.

Direct Download of Service Pack 2 (SP2) for Windows XP
http://snipurl.com/8bqy

 

[Frank Saunders MS-MVP IE,OE/WM]

I have tried to install xp sp2 twice & it crashes my computer both times.
I
have hp xpsp1 home addition verson 20002 ~~verson 5.1 service pact 1,
523
628 memory

Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.