G
Guest
just yesterday, i tried to turn on windows and it went to a screen before the
windows xp screen (in summary) 'Windows cannot start up because of a resent
software or hardware change. another problem could be that windows
experianced a power failure during start up'. that is what it basically said,
and it gave me a couple options:
safe mode
safe mode with networking
safe mode with command prompt
revert to last working settings
run windows normally
(these aren't the exact words, but again, in summary)
the computer wont start up normally but works fine in safe mode. except all
my user settings cannot be changed, and most of my hardware is disabled (ie
speakers). i defragmented the hard drive- no sucess, i reverted to the last
working setting- no sucess (wouldn't start up) i tried to do error checking-
froze in phase 4, i did a virus scan, spyware scan and pest scan- nothing
found except an infected file which i deleated, i backed up anything
important that i have on a cd key, and put it on my other comp just incase i
have to reformat my hard disk.
can somebody help me fix this problem? i have a dell dimension 8400, if it
matters, (pentium 4, 3.0ghz processor, 512mb of ram). i really do not want to
waste time calling dell and going through 10 support staff to fix the
problem, and then find out i have to reformat. thanks!
windows xp screen (in summary) 'Windows cannot start up because of a resent
software or hardware change. another problem could be that windows
experianced a power failure during start up'. that is what it basically said,
and it gave me a couple options:
safe mode
safe mode with networking
safe mode with command prompt
revert to last working settings
run windows normally
(these aren't the exact words, but again, in summary)
the computer wont start up normally but works fine in safe mode. except all
my user settings cannot be changed, and most of my hardware is disabled (ie
speakers). i defragmented the hard drive- no sucess, i reverted to the last
working setting- no sucess (wouldn't start up) i tried to do error checking-
froze in phase 4, i did a virus scan, spyware scan and pest scan- nothing
found except an infected file which i deleated, i backed up anything
important that i have on a cd key, and put it on my other comp just incase i
have to reformat my hard disk.
can somebody help me fix this problem? i have a dell dimension 8400, if it
matters, (pentium 4, 3.0ghz processor, 512mb of ram). i really do not want to
waste time calling dell and going through 10 support staff to fix the
problem, and then find out i have to reformat. thanks!