XP wont shut down

[Guest]

my XP wont shut down or restart - please help

 

[Leonard Grey]

Start > Help and Support > search for Shutdown Troubleshooter

 

[Ken Blake, MVP]

my XP wont shut down or restart - please help

There's excellent information on shutdown problems here:
"WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING" at
http://www.aumha.org/win5/a/shtdwnxp.php