XP Validation Problem after Hdwe Change??

E

EW1947

OK, I'm a rookie. I've had my Windows XP system for 5 years (on a
Dell Dimension). All was well until yesterday -- the motherboard
fried. Big Question: if I replace the motherboard, will I have a
problem with XP validation? I've changed some hardware items on the
Dell over the past 5 years, but haven't had an XP validation warning
yet.

Perhaps the motherboard swap may be the last straw. Does Microsoft
usually play fair in this kind of situation? Will I likely have to
buy a new XP OS??

Thanks.

EW
 
A

Alias

OK, I'm a rookie. I've had my Windows XP system for 5 years (on a
Dell Dimension). All was well until yesterday -- the motherboard
fried. Big Question: if I replace the motherboard, will I have a
problem with XP validation? I've changed some hardware items on the
Dell over the past 5 years, but haven't had an XP validation warning
yet.

Perhaps the motherboard swap may be the last straw. Does Microsoft
usually play fair in this kind of situation? Will I likely have to
buy a new XP OS??

Thanks.

EW

If you replace it with the same or very similar motherboard, XP should
boot right up without any problems, activation or otherwise. If not, and
you have to reinstall XP, call them and tell them a lie like you
installed IE7 and WMP 11 and it screwed up your XP installation so you
reinstalled. Play dumb. Don't, for a second, let them think you know
*anything* about computers.

That said, if all you have is a restore CD from Dell, it may be tied to
the motherboard and you will have to get a new motherboard from Dell.
 
K

Ken Blake

OK, I'm a rookie. I've had my Windows XP system for 5 years (on a
Dell Dimension). All was well until yesterday -- the motherboard
fried. Big Question: if I replace the motherboard, will I have a
problem with XP validation? I've changed some hardware items on the
Dell over the past 5 years, but haven't had an XP validation warning
yet.

Perhaps the motherboard swap may be the last straw. Does Microsoft
usually play fair in this kind of situation? Will I likely have to
buy a new XP OS??


Normally, a Repair installation, and then reactivation, is all you need to
do. It's a rare occurrence, but occasionally the differences between the two
motherboards are severe enough that a repair installation doesn't work, and
a complete clean installation is
required.


But your computer is a Dell, then your copy of Windows came with it, and
that makes it an OEM copy. It *may* be BIOS-locked to the motherboard, and
that copy won't install at all, let alone validate.



Even if it's not BIOS locked, there's a potential licensing issue to be
aware of. It's
a can of worms, as far as I'm concerned. The OEM EULA states that the
license is valid only for the original computer it's installed on, and it
may never be moved to another.


The problem is that the Microsoft OEM EULA does not precisely define exactly
what constitutes the "computer." Some people claim that the motherboard
constitutes the computer. However logical that might seem, the EULA does not
state that, and the EULA is the document that defines the rights of both
parties to the agreement.


Some of those people point to a web site for System Builders, where
Microsoft defines the computer as the motherboard. However it's not what it
says on some web site that defines the customer's rights, it's the EULA;
besides, that web site is not even available to the general public. I'm not
a lawyer, but my guess is that if it ever came to a court case and someone
cited that web site, he'd be laughed out of court.


So, can you replace a motherboard, consider the result the same computer,
and reuse your OEM copy of Windows? Regardless of what I think, you think,
or anyone else thinks, or even what a court might rule if it came to that,
the real issue is whether Microsoft will
permit you to reactivate if you do. Unfortunately the answer is again not
clear-cut, and we have heard here from people who have had both
experiences--some were reactivated and others were not. If they refuse to
reactivate you and you take them to court, you might win, but who of us
would be willing to undergo that trouble and expense to find out?


So the answer, with an OEM version, is that there is no real answer.
 
E

EW1947

So the answer, with an OEM version, is that there is no real answer.


Thanks for the info, Ken (and Alias above). I have no idea what I'll
do now. I guess I'll just get the motherboard replaced (by a service
tech) and let him deal with it. The C: drive should be fine, so I
anticipate that XP "should" boot up just fine, even with a different
motherboard. I'll worry about the validation thing later!

Stupid Dell!!! The darned thing should have lasted another 5
years!!! I babied it carefully, daily. Other people I know let their
systems run 24/7, don't clean them, could care less, and they run
forever. Me: I do the right things and it craps on me.

Oh well.

EW
 
G

Ghostrider

Thanks for the info, Ken (and Alias above). I have no idea what I'll
do now. I guess I'll just get the motherboard replaced (by a service
tech) and let him deal with it. The C: drive should be fine, so I
anticipate that XP "should" boot up just fine, even with a different
motherboard. I'll worry about the validation thing later!

Stupid Dell!!! The darned thing should have lasted another 5
years!!! I babied it carefully, daily. Other people I know let their
systems run 24/7, don't clean them, could care less, and they run
forever. Me: I do the right things and it craps on me.

Oh well.

EW

Look at it this way. Five years is a pretty good life for any computer,
whether it has been well maintained or kept sloppily. But on the bright
side, by maintaining it well, it also means that you took care of the
other aspects of computer use and you could probably walk away from this
without having lost a single important file. And as for those who do not
normally take care of their systems, they experience crashes at the most
inopportune moments and without backups. Time to move on. Maybe your new
and more modern system will last 10 years.
 
B

Bruce Chambers

OK, I'm a rookie. I've had my Windows XP system for 5 years (on a
Dell Dimension). All was well until yesterday -- the motherboard
fried. Big Question: if I replace the motherboard, will I have a
problem with XP validation? I've changed some hardware items on the
Dell over the past 5 years, but haven't had an XP validation warning
yet.

Perhaps the motherboard swap may be the last straw. Does Microsoft
usually play fair in this kind of situation? Will I likely have to
buy a new XP OS??

Thanks.

EW


Normally, and assuming a retail license (many factory-installed OEM
installations are BIOS-locked to a specific chipset and therefore are
*not* transferable to a new motherboard - check yours before starting),
unless the new motherboard is virtually identical (same chipset, same
IDE controllers, same BIOS version, etc.) to the one on which the WinXP
installation was originally performed, you'll need to perform a repair
(a.k.a. in-place upgrade) installation, at the very least:

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

Changing a Motherboard or Moving a Hard Drive with WinXP Installed
http://www.michaelstevenstech.com/moving_xp.html

The "why" is quite simple, really, and has nothing to do with
licensing issues, per se; it's a purely technical matter, at this point.
You've pulled the proverbial hardware rug out from under the OS. (If
you don't like -- or get -- the rug analogy, think of it as picking up a
Cape Cod style home and then setting it down onto a Ranch style
foundation. It just isn't going to fit.) WinXP, like Win2K before it,
is not nearly as "promiscuous" as Win9x when it comes to accepting any
old hardware configuration you throw at it. On installation it
"tailors" itself to the specific hardware found. This is one of the
reasons that the entire WinNT/2K/XP OS family is so much more stable
than the Win9x group.

As always when undertaking such a significant change, back up any
important data before starting.

This will also probably require re-activation, unless you have a
Volume Licensed version of WinXP Pro installed. If it's been more than
120 days since you last activated that specific Product Key, you'll most
likely be able to activate via the Internet without problem. If it's
been less, you might have to make a 5 minute phone call.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell
 
K

Ken Blake

Thanks for the info, Ken


You're welcome. Glad to help.

(and Alias above). I have no idea what I'll
do now. I guess I'll just get the motherboard replaced (by a service
tech) and let him deal with it. The C: drive should be fine, so I
anticipate that XP "should" boot up just fine, even with a different
motherboard.


No. As I thought I said in my earlier message, replacing a motherboard
almost always means having to at least a repair installation.

I'll worry about the validation thing later!

Stupid Dell!!! The darned thing should have lasted another 5
years!!! I babied it carefully, daily. Other people I know let their
systems run 24/7, don't clean them, could care less, and they run
forever. Me: I do the right things and it craps on me.


I don't think five years lifetime is so bad. Looking at it from a cost
standpoint, a motherboard costs around $100 (plus what it costs to replace
it, if you can't do it yourself), so this one cost you only about $20 a
year. Not very much money, if you annualize it.

Ken
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top