Xp SP3 - Bombed

[Doug W.]

Well, after three attempts with different configurations each
time, system restore was the only way to get me out of deep
s**t. There seems to be some memory conflicts or else the update
doesn't like AMD Athlon chips. I hate it when the computer
crashes...it so seldom happens and when it does it is very
disconcerting.

I had no trouble with SP2 or any of the 140 plus other updates
in the last year or so.

Will lay low for awhile until I hear of others who may have had
the same problem. I also downloaded the iso cd version so I
don't have to go to the internet while experimenting and waste
time with MS update.

Has anyone else experienced problems, or am I the only one?

Before I started, I released Spybot S&D from its security
settings and any other pgms that I knew had similar settings.
Also uninstalled anything that might have caused trouble...but I
may have missed something, somewhere. The added enhancements
that SP3 supposedly provides are not that thrilling and awesome
anyway, so no big deal.

-

 

[Colin Barnhorst]

SP3 installed on my AMD64 Athlon x2 4400+ without incident so I don't think
it is the cpu that is causing you problems. Have you tried installing in
clean boot mode? That will turn off all third party stuff. You may be
having an issue with AV or something.

http://support.microsoft.com/default.aspx/kb/310353

 

[Owen Greaves]

SP3 installed on my AMD64 Athlon x2 4400+ without incident so I don't
think it is the cpu that is causing you problems. Have you tried
installing in clean boot mode? That will turn off all third party stuff.
You may be having an issue with AV or something.

http://support.microsoft.com/default.aspx/kb/310353

Well, I installed SP3 on my HP Media Center Tower tonight and it Blue
Screened me and would only loop on boot. I uninstalled it via safe mode and
rolled back to SP2 and all is well.

I will need to spend some time on what went wrong, ironically, the SP3 did
install just fine on my HP Media Center Laptop.

Another adventure which is always fun stuff.

Owen

 

[PA Bear [MS MVP]]

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

====================================
<IMHO>
Temporarily disable all real-time protections afforded by your anti-virus
application, any anti-spyware applications, and any third-party firewall
prior to installing SP3. If you disable a third-party firewall, make sure
you then enable the Windows Firewall: The machine should not be connected to
the internet without an active firewall.

After installing SP3 /and rebooting twice/, check to make sure your
real-time protections have been re-enabled; If you disabled a third-party
firewall, remember to re-enable it and disable the Windows Firewall.
</IMHO>
====================================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[Owen Greaves]

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

====================================
<IMHO>
Temporarily disable all real-time protections afforded by your anti-virus
application, any anti-spyware applications, and any third-party firewall
prior to installing SP3. If you disable a third-party firewall, make sure
you then enable the Windows Firewall: The machine should not be connected
to the internet without an active firewall.

After installing SP3 /and rebooting twice/, check to make sure your
real-time protections have been re-enabled; If you disabled a third-party
firewall, remember to re-enable it and disable the Windows Firewall.
</IMHO>
====================================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thanks,

I met the criteria for installing SP3 but it still failed.

Owen

 

[Colin Barnhorst]

What edition of MCE are you running? If the original MCE then according to
the release notes you need to be at SP2 before attempting to install SP3.

 

[PA Bear [MS MVP]]

"]
Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

How to troubleshoot an unsuccessful installation of WinXP SP3
http://support.microsoft.com/kb/950718

====================================
<IMHO>
Temporarily disable all real-time protections afforded by your anti-virus
application, any anti-spyware applications, and any third-party firewall
prior to installing SP3. If you disable a third-party firewall, make
sure
you then enable the Windows Firewall: The machine should not be connected
to the internet without an active firewall.

After installing SP3 /and rebooting twice/, check to make sure your
real-time protections have been re-enabled; If you disabled a third-party
firewall, remember to re-enable it and disable the Windows Firewall.
</IMHO>
====================================

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-uk&prid=11273&gprid=522131

. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Thanks,[/QUOTE]

YW. I was replying to Doug. It's usually best to begin your own thread,
Owen.

I met the criteria for installing SP3 but it still failed.

What does windowsupdate.log have to say about the failure? Did
http://support.microsoft.com/kb/950718 offer any ideas?

 

[Doug W.]

YW. I was replying to Doug. It's usually best to begin your
own thread, Owen.


What does windowsupdate.log have to say about the failure?
Did http://support.microsoft.com/kb/950718 offer any ideas?

-
I tried the clean boot routine...no joy. Eventually It wouldn't
restore anymore but found SP3 entry in Add & Remove and
uninstalled. Strange that it was listed as installed but
wouldn't RUN after installation. Do you have any idea how slow
XP runs while uninstalling in safe mode?
-
After six failed attempts, I am taking some time out to do more
reading up on this mess. There is a confict of some description
but I am no expert by any means. Here is the only --
windowsupdate.log that I could find.
-
2008-05-07 01:51:32:984 2032 118 Misc =========== Logging
initialized (build: 7.0.6000.381, tz: -0600) ===========
2008-05-07 01:51:32:984 2032 118 Misc = Process:
C:\WINDOWS\Explorer.EXE
2008-05-07 01:51:32:984 2032 118 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-07 01:51:32:968 2032 118 Shutdwn Install at shutdown: no
updates to install
2008-05-07 01:51:32:984 2032 118 Shutdwn FATAL:
WUCheckForUpdatesAtShutdown failed, hr=80240FFF
2008-05-07 01:51:37:484 736 854 Misc =========== Logging
initialized (build: 7.0.6000.381, tz: -0600) ===========
2008-05-07 01:51:37:484 736 854 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-05-07 01:51:37:484 736 854 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-07 01:51:37:484 736 854 Shutdwn FATAL:
WUAutoUpdateAtShutdown failed, hr=80240FFF
2008-05-07 01:59:35:562 720 d9c Misc =========== Logging
initialized (build: 7.0.6000.381, tz: -0600) ===========
2008-05-07 01:59:35:578 720 d9c Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-05-07 01:59:35:578 720 d9c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll

 

[Wayne]

FWIW, my sp3 installation always failed too... it worked a long time and
then always said "access denied", and backed itself out.

What finally worked for me was this:
http://support.microsoft.com/kb/950717

The Reset.cmd step at midpage about "access denied", which is detailed
at "Method 3" below (I did not backup registry first, since I had a
complete system disk backup anyway):

http://support.microsoft.com/kb/949377/

 

[PA Bear [MS MVP]]

I tried the clean boot routine...no joy. Eventually It wouldn't
restore anymore but found SP3 entry in Add & Remove and
uninstalled. Strange that it was listed as installed but
wouldn't RUN after installation. Do you have any idea how slow
XP runs while uninstalling in safe mode?
-
After six failed attempts, I am taking some time out to do more
reading up on this mess. There is a confict of some description
but I am no expert by any means. Here is the only --
windowsupdate.log that I could find.
-
2008-05-07 01:51:32:984 2032 118 Misc =========== Logging
initialized (build: 7.0.6000.381, tz: -0600) ===========
2008-05-07 01:51:32:984 2032 118 Misc = Process:
C:\WINDOWS\Explorer.EXE
2008-05-07 01:51:32:984 2032 118 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-07 01:51:32:968 2032 118 Shutdwn Install at shutdown: no
updates to install
2008-05-07 01:51:32:984 2032 118 Shutdwn FATAL:
WUCheckForUpdatesAtShutdown failed, hr=80240FFF
2008-05-07 01:51:37:484 736 854 Misc =========== Logging
initialized (build: 7.0.6000.381, tz: -0600) ===========
2008-05-07 01:51:37:484 736 854 Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-05-07 01:51:37:484 736 854 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-05-07 01:51:37:484 736 854 Shutdwn FATAL:
WUAutoUpdateAtShutdown failed, hr=80240FFF
2008-05-07 01:59:35:562 720 d9c Misc =========== Logging
initialized (build: 7.0.6000.381, tz: -0600) ===========
2008-05-07 01:59:35:578 720 d9c Misc = Process:
\??\C:\WINDOWS\system32\winlogon.exe
2008-05-07 01:59:35:578 720 d9c Misc = Module:
C:\WINDOWS\system32\wuaueng.dll

See the free support options I cited earlier, Doug.

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate