XP SP2 won't shut down

[Kim Stahnke]

After installing xp sp2 on a ibm laptop the machine won't shut down. It just
stays on but if I try to start a program it tells me that it is in the
process of shutting down. After waiting 5-10 minutes I pull the plug.
Otherwise the machine works fine.
What can be wrong?
OBS: This machine is not the same as the one in my previously post.
Regards,
Kim

 

[Matija Hrovat, Avtenta.Si]

Hi Kim,
try "clean" booting the machine:

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560/EN-US/

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222

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Matija Hrovat
Avtenta.SI
Microsoft Gold Certified Partner
for Support Services