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I recently inherited a few labs of computers which have some difficulty
when attempting to use a USB Mass Storage Device, such as a USB Flash
Drive or a USB Hard Drive. These machines are running Windows XP Pro
SP2 joined to a domain.
When a (non-administrative) user plugs the USB drive in, Windows begins
detecting new hardware then displays "You must be a member of the
Administrators group on this computer to install this hardware" and
prompts for an administrative user/password. If I click cancel,
Windows will display that there was a problem installing the hardware
and it may not work correctly, yet the hardware seems to work fine.
I believe (though am not certain) that SP2 caused this issue. I've
looked through the security policies and haven't found anything really
related. I tried allowing all interactive users to eject and format
removable media, but that did not resolve the issue. Any
thoughts/suggestions would be appreciated, as our users commonly use
USB Flash drives.
Thank you,
Eric Kotz
(e-mail address removed)
when attempting to use a USB Mass Storage Device, such as a USB Flash
Drive or a USB Hard Drive. These machines are running Windows XP Pro
SP2 joined to a domain.
When a (non-administrative) user plugs the USB drive in, Windows begins
detecting new hardware then displays "You must be a member of the
Administrators group on this computer to install this hardware" and
prompts for an administrative user/password. If I click cancel,
Windows will display that there was a problem installing the hardware
and it may not work correctly, yet the hardware seems to work fine.
I believe (though am not certain) that SP2 caused this issue. I've
looked through the security policies and haven't found anything really
related. I tried allowing all interactive users to eject and format
removable media, but that did not resolve the issue. Any
thoughts/suggestions would be appreciated, as our users commonly use
USB Flash drives.
Thank you,
Eric Kotz
(e-mail address removed)