XP SP2 - computer continously reboots after install

[Ross]

After installing XP SP2 on a XP Pro machine, it does not
get to the startup screen prior to rebooting again. The
second time it does go to the SafeMode option, and safe
mode is bootable both with and without network support.

I scanned the knowledgebase and found one article
referencing a problem with UMAX scanner drivers - however
I have never had a UMAX scanner on this machine.

Any other drivers associated with this behavior?

I do have an Epson Scanner, a Nikon slide scanner and
some USB devices attached.

Seems odd that a driver would cause a reboot...

Ross

 

[Will Denny]

Hi

Have you tried 'Last Known Good Configuration - on the same screen as Safe
Mode? If so, what was the result?

 

[Hans-Georg Michna]

After installing XP SP2 on a XP Pro machine, it does not
get to the startup screen prior to rebooting again. The
second time it does go to the SafeMode option, and safe
mode is bootable both with and without network support.

I scanned the knowledgebase and found one article
referencing a problem with UMAX scanner drivers - however
I have never had a UMAX scanner on this machine.

Any other drivers associated with this behavior?

I do have an Epson Scanner, a Nikon slide scanner and
some USB devices attached.

Seems odd that a driver would cause a reboot...

Ross,

please have a look at http://www.michna.com/kb/WxSP2.htm.

Hans-Georg

 

[Guest]

Last known good configuration also results in a reboot.

My processor is a Pentium 4 2.20 GHz Family F model 2
Stepping 4 Revision B . From what I could tell from
the MS knowledgebase article, that processor should not
cause a problem.

Ross