XP pro won't update

[Tammy]

When I run Windows update it never says there are any new
updates to install. I know there are because my other XP
pro machine gets them. I have the machine set to download
them automatically but nothing ever downloads. In the
Application event viewer I get a crypt32 source error
that says "failed auto update retrieval of third party
root list ..."

What can I do?

 

[Muted]

Run a virus scan in safe mode.

 

[Muted]

Or read this:
http://www.microsoft.com/technet/prodtechnol/winxppro/main
tain/xpmanaged/04_xpcer.mspx

 

[Tammy]

I did. (Symantect antivirus client) No virus was detected.

 

[Haus]

Hello Tammy
See if this will help.
http://www.jsiinc.com/SUBN/tip6500/rh6573.htm

--
Hope This Helps
Haus
Not a MVP
Not a MS-MVP
Not nothing just a good ole boy..