XP pro shuts down unexpectedly!

[Guest]

I have windows Xp pro on a 733mhz system. For the last 2 months the
system unexpectedly shuts down unexpectedly - sometimes during startup, or
once it gets to the desktop or sometimes when I connect to the internet or
just work with a program on the computer. It always restarts in a MS window
saying the system has recovered from a serious error.
Then it gives the Error signature of: BCCode: 1000000a BCP1:
E1000AA0 BCP2: 000000FF BCP3: 00000000 BCP4: 80563CD6 OSVer: 5_1_2600
SP:2_0 Product: 256_1 (the only BC codes that ever change are BCP1 and BCP4).
What do these BC codes represent?
The error report contains these 2 errors:
C:\DOCUME~\mc....\locals~1|Temp\WERa668.dir00\Mini121805-02.dmp
C:\DOCUME~\mc....\locals~1|Temp\WERa668.dir00\sysdata.xml
(The WER numbers above also change every restart.)
I don't see any device or any other errors with the computer. How do I stop
this from restarting and get it to have more stability? Thanks for any help!

 

[Jim]

Check for spyware with a good removal tool like Spysweeper or Spybot32 +
Adaware.

Also check you RAM. You may have a bad RAM chip that could account for this
odd behavior.

Failing these 2 things, you should repair your XP installation.

 

[Rock]

I have windows Xp pro on a 733mhz system. For the last 2 months the
system unexpectedly shuts down unexpectedly - sometimes during startup, or
once it gets to the desktop or sometimes when I connect to the internet or
just work with a program on the computer. It always restarts in a MS window
saying the system has recovered from a serious error.
Then it gives the Error signature of: BCCode: 1000000a BCP1:
E1000AA0 BCP2: 000000FF BCP3: 00000000 BCP4: 80563CD6 OSVer: 5_1_2600
SP:2_0 Product: 256_1 (the only BC codes that ever change are BCP1 and BCP4).
What do these BC codes represent?
The error report contains these 2 errors:
C:\DOCUME~\mc....\locals~1|Temp\WERa668.dir00\Mini121805-02.dmp
C:\DOCUME~\mc....\locals~1|Temp\WERa668.dir00\sysdata.xml
(The WER numbers above also change every restart.)
I don't see any device or any other errors with the computer. How do I stop
this from restarting and get it to have more stability? Thanks for any help!

Start by looking at this link:

http://aumha.org/win5/kbestop.htm
0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Could be lots of things. First check for overheating. Open the case.
Are all fans running and clean? Blow out the dust bunnies, clean the
fans. Get a utility to monitor the temperatures.

Check the ram using these two programs. They will create bootable CDs
from which the diagnostics are run.

Check the system for malware:

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

PC Hell Spyware and Adware Removal Help
http://www.pchell.com/support/spyware.shtml

 

[Guest]

Thanks Jim - with microsofts help we did all of that and even Hijack and
cleaned everything up. I haven't done anything with the memory. Once in a
while the computer will run for hours without any problems.
Mike

 

[Guest]

Rock - I don't see the progams you mean for me to check my Ram. Can you send
me the names again. thanks - Mike

 

[Malke]

Rock - I don't see the progams you mean for me to check my Ram. Can
you send
me the names again. thanks - Mike

He seems to have left them out. The RAM tester I use is Memtest86+ from
www.memtest.org. Obviously, you have to get the program from a working
machine. You will either download the precompiled Windows binary to
make a bootable floppy or the .iso to make a bootable cd. If you want
to use the latter, you'll need to have third-party burning software on
the machine where you download the file - XP's built-in burning
capability won't do the job. In either case, boot with the media you
made. The test will run immediately. Let the test run for an hour or
two - unless errors are seen immediately. If you get any errors,
replace the RAM.

Malke

 

[Plato]

Rock - I don't see the progams you mean for me to check my Ram. Can you send

http://www.docmemory.com/
http://www.bootdisk.com/tennessee/memt30.zip

 

[Rock]

Rock - I don't see the progams you mean for me to check my Ram. Can you send
me the names again. thanks - Mike

Ackk...sorry about leaving the links off:

Memtest86+
http://www.memtest.org/

Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp

 

[Guest]

Rock-
I noticed the file is a ".bin" file from memtest. Will my computer
automatically open it up? Or do I need a special program to do it.
Mike

 

[Rock]

Rock-
I noticed the file is a ".bin" file from memtest. Will my computer
automatically open it up? Or do I need a special program to do it.
Mike

:

I'm not sure what you're talking about. Download the .iso in .zip
format. Unzip it to show the .iso, then burn that to CD using a burning
program. Then boot from that CD.

 

[Guest]

Thanks-
If the memtest shows an error is it the same as: "The system has recovered
from a serious error" like I stated earlier - if so I got a lot of them!
Everytime I closed out of one I got another until I took the floopy out. So
if this is the type of error I receive then its safe to say the memory is bad
- correct?
Thanks again,
Mike

 

[Rock]

Thanks-
If the memtest shows an error is it the same as: "The system has recovered
from a serious error" like I stated earlier - if so I got a lot of them!
Everytime I closed out of one I got another until I took the floopy out. So
if this is the type of error I receive then its safe to say the memory is bad
- correct?
Thanks again,
Mike

What floppy? Memtest86 runs from a CD. You boot with it. And no it's
not the same. That's not how memtest works. It shows the results in a
message window as it scans.