xp pro and dell

J

Jamesgang

I purchased a Dimension E520 from Dell recently and it came with Xp
Home. I tested it by starting it up making sure the home edition was
running ok. Our company had purchaed several copies of full version xp
pro from a different source and I had planned to use one of those to
upgrade this E520 to Xp Pro. As I have done with numerous other
computers, I booted using the xp pro cd and it started setup process. I
get the normal blue screen and it starts to copy the setup files. As
soon as it finishes copying the files I see a "starting windows setup"
at the bottom of the screen. At this point I get a blue screen of death
and it tells me that windows has been shut down to prevent damage. I
have tried 3 different cds (including one oem xp pro from dell) and had
the same result. If I put in the xp home cd that came with the setup
works and I can continue with the setup it works. Is there some sort of
new proprietary issue here?

Tks, Sam
 
G

Ghostrider

Jamesgang said:
I purchased a Dimension E520 from Dell recently and it came with Xp
Home. I tested it by starting it up making sure the home edition was
running ok. Our company had purchaed several copies of full version xp
pro from a different source and I had planned to use one of those to
upgrade this E520 to Xp Pro. As I have done with numerous other
computers, I booted using the xp pro cd and it started setup process. I
get the normal blue screen and it starts to copy the setup files. As
soon as it finishes copying the files I see a "starting windows setup"
at the bottom of the screen. At this point I get a blue screen of death
and it tells me that windows has been shut down to prevent damage. I
have tried 3 different cds (including one oem xp pro from dell) and had
the same result. If I put in the xp home cd that came with the setup
works and I can continue with the setup it works. Is there some sort of
new proprietary issue here?

Tks, Sam

And from where did the company purchase the Windows XP Pro? If
they are non-branded version of XP Pro from other OEM's or the
retail version or VLK version, then the installation/upgrade
would work. If not, then branded OEM versions, especially, are
specific to the brand. The other alternative is to obtain the
Dell Windows XP Pro installation cdrom (not the recovery disc).
 
J

Jamesgang

Problem found. The new sata hard drive that came with this computer
needs drivers that are not on the xp pro cd. This forced me to dig up a
3.5 floppy and install the drivers before windows setup could work.
 
N

Nepatsfan

In
Jamesgang said:
I purchased a Dimension E520 from Dell recently and it came
with Xp
Home. I tested it by starting it up making sure the home
edition was
running ok. Our company had purchaed several copies of full
version
xp pro from a different source and I had planned to use one
of those
to upgrade this E520 to Xp Pro. As I have done with numerous
other
computers, I booted using the xp pro cd and it started setup
process.
I get the normal blue screen and it starts to copy the setup
files. As
soon as it finishes copying the files I see a "starting
windows setup"
at the bottom of the screen. At this point I get a blue
screen of
death and it tells me that windows has been shut down to
prevent
damage. I have tried 3 different cds (including one oem xp
pro from
dell) and had the same result. If I put in the xp home cd
that came
with the setup works and I can continue with the setup it
works. Is
there some sort of new proprietary issue here?

Tks, Sam

Check with Dell. If this system has a SATA HD, you may need to
provide drivers when it says "Press F6 if you need to install a
third party driver" early in the installation. If this is the
problem, I hope you have access to a floppy drive.

I suspect the one listed under Serial ATA might be what you're
looking for,

Drivers and Downloads, Dimension E520 / Microsoft Windows XP
/ English
http://support.dell.com/support/dow...&s=gen&SystemID=DIM_PNT_P4_E520&os=WW1&osl=EN

Good luck

Nepatsfan
 

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