XP Pro - Account Unknown... but not really

[Melissa]

I'm setting up a laptop to be imaged, like I've done 20 times a year
for 10 years. I spend a whole day getting everything just the way I
want it, and then go to copy the default profile.. the final step
before I sysprep. I'm logged in with a domain admin account, and when
I go to User Profiles I see:
"Account Unknown"
LocalComputer\Administrator
Domain\DomainAdmin

I figured it was account corruption (which would be odd since this has
just been built from scratch), so I configured my domain admin account
with all of the default settings, logged in as the image account to
copy the default profile.. and now I see:
Account Unknown
LocalComputer\Administrator
Domain\Image

Argh! I logged in as the local administrator and see:
Account Unknown
Account Unknown
LocalComputer\Administrator

WTH?? This is the first image I've built using Kaspersky AV, so I
figured it was that program causing the issue. I uninstalled
Kaspersky but I'm still seeing the issue. Only the account you're
logged in as and the local accounts are visible in User Profiles;
everything else shows up as Account Unknown. I really don't want to
start over from scratch again, it takes forever. Anyone have any
advice?

 

[Melissa]

WTH??  This is the first image I've built using Kaspersky AV, so I
figured it was that program causing the issue.  I uninstalled
Kaspersky but I'm still seeing the issue.  Only the account you're
logged in as and the local accounts are visible in User Profiles;
everything else shows up as Account Unknown.  I really don't want to
start over from scratch again, it takes forever.  Anyone have any
advice?

It must be some new update to Windows, because I built an AV-free
image and it's still there. If anyone knows the KB#, I can uninstall
that one package, or at least remove it from the SUS so it no longer
gets deployed..

 

[Melissa]

It must be some new update to Windows, because I built an AV-free
image and it's still there.  If anyone knows the KB#, I can uninstall
that one package, or at least remove it from the SUS so it no longer
gets deployed..

Okay, maybe it ISN'T an update to Windows, because I started from
scratch, disabled automatic updates and it's still there. It's not
any of my Group Policies because I didn't apply them to this machine.
And all of the apps I've installed are the same ones I've installed
for years. ???????