XP not reporting free/used/capacity space on a NAS

[Guest]

I have WindowsXP Pro installed with all available patches. I have a small
home network consisting of a Linksys Wireless-G router/switch, one connected
computer, one wireless Windows Media Center and one wireless notebook running
XP Home. The NAS is a SmartDisk SOHO NAS running Linux as it OS in one
partition and the "share" partition formatted at FAT32. Each of the
computers can connect to the NAS, can read/write to the NAS but if a program
needs to know if there is sufficient space to perform an operation it gets a
reponse of zero space available. the NAS has 400GB with about 395 available.
I can't schedule (or even perform) back-ups, can't save to the NAS
programmatically, etc. How do I get Windows to see and report on the
free/used space on the NAS?

David

 

[Guest]

My guess would be the system doesn't have permissions set for the drive.

Default Permissions for Shared Folders Is Read-Only Access for Everyone:
http://support.microsoft.com/default.aspx?scid=kb;en-us;328065

Description of File Sharing and Permissions in Windows XP (Q304040):
http://support.microsoft.com/support/kb/articles/Q304/0/40.ASP

 

[Guest]

Thank you for the quick reply. This isn't a case of me trying to share a
folder on my XP machine, rather it is a case of me connecting to a share on a
Network storage device. The Network storage device has permissions set for
Read/writeable to its shares. I have opened the permissions as much as I can
on the NAS's shares but when I map the share and then right-click and select
Properties I don't get the used/free/capacity information of the share or the
drive. It is frustrating when I am using a program to do back-ups to the
share, etc.

Dave

 

[Guest]

Could it be because you have the NAS FAT32 formatted and not NTFS, as
windows XP can read FAT32, but the application you want to save or copy are
NTFS?.
HTH.
nass

 

[Guest]

That is true - the NAS is FAT32. The only other formatting options on the
NAS are ext2 or ext3. I can reformat to a Linux filesystem and use SAMBA
(included on the NAS) to access the shares. Will this solve my problem?
SmartDisk hasn't responded to my trouble ticket yet and the FAQ on their site
says not to reformat to NTFS via Windows.

 

[Guest]

Hi David,
I will wait for SmartDisk Help and support and see what they will say,
meanwhile send to us the Drive specs and what kind of operations you want to
achieve on it, Backup, install programs, Photos...etc.
As this will help anyone may seen this issue to help.
HTH.
Let us know in either way and good luck.
nass

 

[Guest]

Looking to do backups, to record videos from a P/DVR system (from ATI TV and
from DVD programs), to store photos. But the big thing is backups and PVR.
Both record to the drive programmatically and both look for the necessary
drive space before they do anything.

SPECs:
One USB 2.0 device port (B) for connection to host PC
One 10/100 Ethernet port (RJ45) for connection to network
One USB 1.1 host port (A) for connection to printer or other device

Data Transfer Rate:
USB High Speed: 480 Mb/s (max)
Ethernet: 100 Mb/s (max)

Disk Format:
FAT32 (default), EXT2, EXT3

Network Features:
Network Attached Storage (NAS)
Application
Browser-based configuration tool
IEEE 802.3i, IEEE 802.3u
Apple Bonjour
DHCP
SMB / CIFS
Samba
NFS
Print Server
NTP
UPnP
WINS

System Requirements:
Available USB Port or Ethernet Network
CD-ROM Drive
For NAS connection: Windows 98SE*, ME, 2000 or XP Mac OS X 10.1 or higher
Linux 2.4 and higher
For USB connection: Windows 98SE*, ME, 2000 or XP Mac OS 8.6 9.x, Mac OS X
10.1 or higher

*Windows 98SE support provided via download.

Technical Specifications:
Capacity dependant on model; 1GB = 1,000,000,000 bytes. Your
operating system may report capacity as fewer gigabytes.

Power:
+5, +12 VDC via external adapter

Interfaces:
One USB 2.0 device port (B) for connection to host PC
One 10/100 Ethernet port (RJ45) for connection to network
One USB 1.1 host port (A) for connection to printer or other device

Data Transfer Rate:
USB High Speed: 480 Mb/s (max)
Ethernet: 100 Mb/s (max)

Disk Format:
FAT32 (default), EXT2, EXT3

Network Features:
Network Attached Storage (NAS)

Application
Browser-based configuration tool
IEEE 802.3i, IEEE 802.3u
Apple Bonjour
DHCP
SMB / CIFS
Samba
NFS
Print Server
NTP
UPnP
WINS

System Requirements:
Available USB Port or Ethernet Network
CD-ROM Drive
For NAS connection: Windows 98SE*, ME, 2000 or XP Mac OS X 10.1 or higher
Linux 2.4 and higher
For USB connection: Windows 98SE*, ME, 2000 or XP Mac OS 8.6 9.x, Mac OS X
10.1 or higher
*Windows 98SE support provided via download.

Note 1: 1 GB = 1,000,000,000 bytes; Your operating system may report
capacity as fewer gigabytes.

 

[Ron Martell]

Could it be because you have the NAS FAT32 formatted and not NTFS, as
windows XP can read FAT32, but the application you want to save or copy are
NTFS?.
HTH.
nass
---

Totally irrelevant. There is no such thing as an application that can
use NTFS but not FAT32 (or vice versa). Applications pass all disk
read/write activity to the operating system using standard function
calls. Windows XP is fully capable of reading and writing both NTFS
and FAT32 drives mix and match.

I have a couple of FAT32 partitions on my hard drives (for when I boot
Windows 9x versions) and several NTFS. Windows XP has zero problems
using all of these partitions and can copy files back and forth
between FAT32 and NTFS partitions whenever I want to do so.

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Ron Martell]

I have WindowsXP Pro installed with all available patches. I have a small
home network consisting of a Linksys Wireless-G router/switch, one connected
computer, one wireless Windows Media Center and one wireless notebook running
XP Home. The NAS is a SmartDisk SOHO NAS running Linux as it OS in one
partition and the "share" partition formatted at FAT32. Each of the
computers can connect to the NAS, can read/write to the NAS but if a program
needs to know if there is sufficient space to perform an operation it gets a
reponse of zero space available. the NAS has 400GB with about 395 available.
I can't schedule (or even perform) back-ups, can't save to the NAS
programmatically, etc. How do I get Windows to see and report on the
free/used space on the NAS?

David

Have you mapped a drive letter to the NAS share partition from Windows
XP? If so, what happens when you right-click on the icon for this
drive in "My Computer" and select Properties? Does it show the
correct type and capacity for the drive?

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Totally irrelevant. There is no such thing as an application that can
use NTFS but not FAT32 (or vice versa). Applications pass all disk
read/write activity to the operating system using standard function
calls. Windows XP is fully capable of reading and writing both NTFS
and FAT32 drives mix and match.

I have a couple of FAT32 partitions on my hard drives (for when I boot
Windows 9x versions) and several NTFS. Windows XP has zero problems
using all of these partitions and can copy files back and forth
between FAT32 and NTFS partitions whenever I want to do so.

Ron Martell Duncan B.C. Canada
--

That is true, I have a Laptop that has a Recovery Partition FAT32, then we
seen in many networks still have the Win98 sharing Files/Apps with XP .
But formatting the Partition to NTFS for better performance and security,
nonetheless, there is a Linux OS, Firewall. I read there is a Bug in this
product as you mentioned the Zero Bit back from March 2006 and SmarDisk aware
of that.

To the OP;
Make sure the NAS and the router on the same subnet (i.e if the router IP
address 192.168.0.1 the NAS should be something 192.168.168.0.x.
Try the configuration on the NAS
and see if that will make the computer see your Drive and also read the
documentation came with your NAS.

This is a problem. It takes some configuration of the router to put them
both on the same network subnet, then
try to allow UDP data (Protocol) through port 20001 before the PC can see
the NAS.
If you have a Firewall try to Allow or assign the NAS to have access.
HTH.
nass

 

[Guest]

Yes, I have mapped/unmapped drives repeatedly.
I get:
Type: Disconnected Network Drive (sometimes "Connected")
File System: NTFS (I recently reformatted to ext3)
Used Space: 0 bytes 0 bytes
Free Space: 0 bytes 0 bytes
Capacity: 0 bytes 0 bytes

Drive graphic shows drive is full. This is on ALL mapped drives from the NAS.

I went on the router:
NAS IP 192.168.1.105
Linksys Wireless-G is the gateway and DHCP server, IP is 192.168.1.1
subnet mask: 255.255.255.0
DHCP server range IP 192.168.1.106 - 192.168.1.106

 

[Ron Martell]

Yes, I have mapped/unmapped drives repeatedly.
I get:
Type: Disconnected Network Drive (sometimes "Connected")
File System: NTFS (I recently reformatted to ext3)
Used Space: 0 bytes 0 bytes
Free Space: 0 bytes 0 bytes
Capacity: 0 bytes 0 bytes

Drive graphic shows drive is full. This is on ALL mapped drives from the NAS.

I went on the router:
NAS IP 192.168.1.105
Linksys Wireless-G is the gateway and DHCP server, IP is 192.168.1.1
subnet mask: 255.255.255.0
DHCP server range IP 192.168.1.106 - 192.168.1.106

I understand from the factory web site that this drive also has the
capability of being connected direct to a PC via the USB port on the
drive.

Have you tried it this way? Does it work properly when you do?

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Use it works fine from the USB port, but the whole point of the NAS was to
share, backup, etc to/from other computers on my home network.


BTW, I deleted all the personal accounts I created on the NAS, such the one
from me, one for my wife, one each for my kids - accounts that create
personal space for each on the NAS - and used one of the default, pre-created
accounts, "Public," and wa-la, there was the drive information I had been
writing about. Suddenly Windows could see the drive size, free space,
everything needed to do things programmatically such as schedule backups. I
don't fully understand that at all.

 

[Guest]

regarding my earlier post today ---- the fact it worked applies to yesterday,
today I am back at square one. Windows once again does not see the drive
details so once again, I can't do programmatical functions such as schedule
back ups. I just don't understand what is going on with this d**ned thing.

 

[Ron Martell]

regarding my earlier post today ---- the fact it worked applies to yesterday,
today I am back at square one. Windows once again does not see the drive
details so once again, I can't do programmatical functions such as schedule
back ups. I just don't understand what is going on with this d**ned thing.

From your last two posts I suspect that the problem is with the drive
software or possibly firmware. Does the manufacturer's web site have
any updates for your model? Have you tried contacting the
manufacturer's tech support?

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."