XP - No net connectivity - "No Resources" returned from tracert

[Dave]

Hi All,

Looking through the google archives, I can see that a number of people have
had a similar problem to what I am seeing in a friends computer.

Its a new XP install, SP1, with an internal LAN card and dial-up via modem
to ISP.

Basically we cannot get basic IP connectivity to the internet, and when
running tracert, we see:

tracert 207.46.144.222
1 139ms 139ms 139ms No Resources

The route tables and DNS entries etc, all look ok (same as on a machine that
works!). Disabling the internal LAN card makes no difference.

From the archives people have suggested that this may be :

a) Related to McAfee virus scanner - removing this worked for one person
b) Associated with the removal of spyware
c) A virus of some kind.

But no-one ever seemed to post back when they solved the problem letting
those who followed in on the secret!

A search of microsofts site did not reveal anything specific to what I am
seeing either.

Hence, has anyone who may have come across this know what the problem is
and/or the solution - I'd rather not re-install but if this is necessary
then so be it!

Thanks for any help.

Ciao,
Dave.

 

[Rob Elder, MVP-Networking]

How are you connected to the web? Did you set up ICS?

 

[Dave]

Hi Rob,

Connection is via modem (Rockwell compatible) - exact same modem works fine
on a 98 machine.

ICS was setup, but I have tested the connectivity with and without it - same
results.

Same for the XP firewall - we see the same results regardless of whether the
firewall is enabled or not.

Any ideas?

Regards,
David H.