XP Locks up

[Guest]

New hard drive and RAM. Reloaded Windows Only. Performed updates only.
Now mouse and keyboard lockup. Happens regularly. Go to just setup/Bios
screen and no problem. Boot up in SAFE mode and am OK. Go back to full boot
and locks up at different intervals.

Suggestions?

 

[Uncle Grumpy]

New hard drive and RAM. Reloaded Windows Only. Performed updates only.

What's "reloaded windows" mean?

 

[Malke]

New hard drive and RAM. Reloaded Windows Only. Performed updates only.
Now mouse and keyboard lockup. Happens regularly. Go to just setup/Bios
screen and no problem. Boot up in SAFE mode and am OK. Go back to full boot
and locks up at different intervals.

Locking up or freezing at random times usually indicates bad hardware.
The fact that hardware may be new is irrelevant; if hardware is going to
fail it will usually do so very soon after purchase or go for years.

Start by testing your RAM (and presumably you bought the correct RAM for
your motherboard) and then your hard drive. Here are general hardware
troubleshooting steps:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Standard caveat: Testing hardware failures often involves swapping out
suspected parts with known-good parts. If you can't do the testing
yourself and/or are uncomfortable opening your computer, take the
machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). Have all your data backed up
before you take the machine into a shop.


Malke

 

[Unknown]

Remove the new RAM and test for lockups. Good chance the new RAM is
defective.