XP locks up while on the Internet

[Tommy Romans]

I have a Micron Millennia RS 2100 PC with a soyo
motherboard 700mz celeron processor, 320 mb ram, XP home
with all updates installed, Norton antivirus up todate,
useing a cable modem through a router to access the
internet, firewall off, other pc's work fine, but this
one locks up while you are veiwing a web page, nothing
works, not even ctrl alt delete, sometimes when you move
the mouse and click the buttons it will reboot, most of
the time you must turn the power off. Does anyone have
any ideas?

Thanks

Tommy

 

[Shenan Stanley]

I have a Micron Millennia RS 2100 PC with a soyo
motherboard 700mz celeron processor, 320 mb ram, XP home
with all updates installed, Norton antivirus up todate,
useing a cable modem through a router to access the
internet, firewall off, other pc's work fine, but this
one locks up while you are veiwing a web page, nothing
works, not even ctrl alt delete, sometimes when you move
the mouse and click the buttons it will reboot, most of
the time you must turn the power off. Does anyone have
any ideas?

Weakened/defective power supply.
Bad/defective RAM.
Bad sectors on hard disk drive.
Device driver conflicts.

 

[Shenan Stanley]

I have a Micron Millennia RS 2100 PC with a soyo
motherboard 700mz celeron processor, 320 mb ram, XP home
with all updates installed, Norton antivirus up todate,
useing a cable modem through a router to access the
internet, firewall off, other pc's work fine, but this
one locks up while you are veiwing a web page, nothing
works, not even ctrl alt delete, sometimes when you move
the mouse and click the buttons it will reboot, most of
the time you must turn the power off. Does anyone have
any ideas?

Weakened/defective power supply.
Bad/defective RAM.
Bad sectors on hard disk drive.
Device driver conflicts.

Also - look for/remove any spyware, go ahead and turn on the firewall,
uninstall unnecessary software, etc. Usual spill here:

Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)


Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)


Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three.)

Spybot Search and Destroy
http://www.safer-networking.net/

Lavasoft AdAware
http://www.lavasoft.de

CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html

Hijack This!
http://mjc1.com/mirror/hjt/

I also like "The Cleaner" and "SpywareBlaster" and "SpywareGuard".
- http://www.moosoft.com/
- http://www.javacoolsoftware.com/

The first is a PAY product, but useable for 30 days - it has found and
eliminated problems in the past the others did not. The latter two are
prevention mechanisms. I like SpywareGuard for those with enough processor
to have something running like antivirus software - and it prevents browser
hijacking quite well.


And Assortment of Others:
http://www.merijn.org/downloads.html


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php


Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)
- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.


Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.


Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.

 

[Guest]

-----Original Message-----


Weakened/defective power supply.
Bad/defective RAM.
Bad sectors on hard disk drive.
Device driver conflicts.

Why { Weakened/defective power supply,Bad/defective RAM,
Bad sectors on hard disk drive[none], Device driver
conflicts[none],} if it works fine all the rest of the
time.
Tommy

 

[Shenan Stanley]

I have a Micron Millennia RS 2100 PC with a soyo
motherboard 700mz celeron processor, 320 mb ram, XP home
with all updates installed, Norton antivirus up todate,
useing a cable modem through a router to access the
internet, firewall off, other pc's work fine, but this
one locks up while you are veiwing a web page, nothing
works, not even ctrl alt delete, sometimes when you move
the mouse and click the buttons it will reboot, most of
the time you must turn the power off. Does anyone have
any ideas?

Weakened/defective power supply.
Bad/defective RAM.
Bad sectors on hard disk drive.
Device driver conflicts.

Why { Weakened/defective power supply,Bad/defective RAM,
Bad sectors on hard disk drive[none], Device driver
conflicts[none],} if it works fine all the rest of the
time.
Tommy

Intermittent problems are the most difficult to diagnose.
Each one of those things could only cause intermittent problems.

You access the Internet and you are using more RAM, parts of the RAM you
rarely use. Therefore you are using more power as well, perhaps just enough
to cause a power issue.. And if you store some of this new information in
the swap file (you will) then you might hit a bad sector that is in the area
your temporary internet files are kept.. As far as the device driver
conflict - that's just always random.