G
Guest
I need some information. What number would I use to call Microsoft and let
them know about a corrupted XP KB908531 update? I have windows XP with SP2
and 6.0 IE. My IE was working find Night before last. When I turned off my
computer night before last, there were (5) Microsoft XP KB updates being
installed on my computer. I turned on the computer the following day and I
noticed I was having trouble wilth IE. When ever I clicked on the downward
pointing arrow at the end of the address bar in IE to get to my history of
recent website I had opened, the mouse would freeze and IE Explorer would not
respond. I had to close IE and then send an error report to Microsoft.
Another thing, when I would type a website into the address bar and hit
enter, nothing would happen. I finally did a restore and got things working
normally again. Last night when I shut off the computer again, I received
these updates again, probably the result of doing a system restore. After
these KB updates I tried my IE again and the same thing had happened as I
described above. I uninstalled each update and then would retest my computer
to see if that would correct my problem with IE. Finally after uninstalling
update XP KB908531 that took care of my problem. I have never had that
trouble before this update was installed. I just need to know if anyone has a
telephone number or how I could advise Microsoft of this bad update. At the
current time, I am keeping the automatic updates turned off so that
particular update will not be installed again. Any help would be appreicated.
Thanks
them know about a corrupted XP KB908531 update? I have windows XP with SP2
and 6.0 IE. My IE was working find Night before last. When I turned off my
computer night before last, there were (5) Microsoft XP KB updates being
installed on my computer. I turned on the computer the following day and I
noticed I was having trouble wilth IE. When ever I clicked on the downward
pointing arrow at the end of the address bar in IE to get to my history of
recent website I had opened, the mouse would freeze and IE Explorer would not
respond. I had to close IE and then send an error report to Microsoft.
Another thing, when I would type a website into the address bar and hit
enter, nothing would happen. I finally did a restore and got things working
normally again. Last night when I shut off the computer again, I received
these updates again, probably the result of doing a system restore. After
these KB updates I tried my IE again and the same thing had happened as I
described above. I uninstalled each update and then would retest my computer
to see if that would correct my problem with IE. Finally after uninstalling
update XP KB908531 that took care of my problem. I have never had that
trouble before this update was installed. I just need to know if anyone has a
telephone number or how I could advise Microsoft of this bad update. At the
current time, I am keeping the automatic updates turned off so that
particular update will not be installed again. Any help would be appreicated.
Thanks