XP Home Upgrade from Win ME

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just upgraded from ME to XP Home. I had Norton Internet Security 2005
before the upgrade and chose to leave it on the system and not uninstall
before the upgrade. Now I am having some problems that may be related to NIS
and now I can't uninstall it. Is it safe to uninstall XP, then uninstall NIS
and then reinstall the XP Home Upgrade? Are there any issues I need to
consider?

Thanks for any help
 
Jupiter,
Thanks for the help. When I got to the step to remove the NAV folders, I
tried removing the entire NIS folder and got an error - "cannot delete
nisres.dll - access denied". Is this because the link you sent me is to
completely remove NAV, not NIS or is there something else happening. I tried
searching the Symantec knowledge base for removing NIS 2005 but only found
the page using Add/Remove Programs. Any additional help would be greatly
appreciated.

Thanks,
Mark
 
Mark;
The version involved doe not affect the step that way, you should
still remove the file.
Try removing it in Safe Mode:
Reboot tapping F8 each second.
Select Safe Mode at the menu.
 
I'm glad to see that I am not the only one with problems with norton and xp.
BUT my problem is with norton go back. I uninstalled it, and tried to install
xp again, no avail. Then I RE-installed go back and then uninstalled it
again, still nothing. I was searching around the norton website and I cant
find the instructions for the manual removal of goback, any suggestions or
help is much appreciated
 
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