XP home SP1 retail vs OEM

C

Chris

I recently installed a Canopus ACEDVio capture card in my
DELL 4600 and I am having problems getting it to show up
properly in device manager.

The Canopus support tells me this is a known issue
experienced by people having installed XP from the OEM XP
Home SP1 disk. He suggested I reinstall XP Home from a
retail version of the disk.

I have always believed that the only difference between an
OEM version and retail was the box, manual, and support.
Is it possible that installing the retail vesion will make
any change?
 
D

David Jones

It is very very unlikely the fact you used OEM would
cause this.

If what the support person says is true, every single
computer sold today by HP/Compaq, Dell, Gateway, and
every other manufacturer would show this same problem,
and that company has a much larger problem to worry about.
 
N

Nicholas

Chris --

Visit http://www.canopus.it/US/support/support_index.asp and download
and install the latest Windows XP compatible drivers for your specific
capture card. It does not make any difference whether you have an OEM
or retail version of Windows XP installed. The key to installation is
installing the correct drivers.

--
Nicholas

-------------------------------------------------------------------------


| I recently installed a Canopus ACEDVio capture card in my
| DELL 4600 and I am having problems getting it to show up
| properly in device manager.
|
| The Canopus support tells me this is a known issue
| experienced by people having installed XP from the OEM XP
| Home SP1 disk. He suggested I reinstall XP Home from a
| retail version of the disk.
|
| I have always believed that the only difference between an
| OEM version and retail was the box, manual, and support.
| Is it possible that installing the retail vesion will make
| any change?
 
L

Linda

The difference is that Microsoft will make more money off
of you. I just put in a new harddrive and found out the
XP home edition disk I got with my e-machine, which is an
OEM edition, will not work on the new harddrive - keep
getting an invalid key message. Microsoft makes you go
back to the vendor, vendor says, sorry, that's the right
key. I don't want to spend almost $200 on another edition
of the operating system when my computer is already
almost 2 years old...I can get a new system for under
$700.
 
M

Millard

-----Original Message-----
The difference is that Microsoft will make more money off
of you. I just put in a new harddrive and found out the
XP home edition disk I got with my e-machine, which is an
OEM edition, will not work on the new harddrive - keep
getting an invalid key message. Microsoft makes you go
back to the vendor, vendor says, sorry, that's the right
key. I don't want to spend almost $200 on another edition
of the operating system when my computer is already
almost 2 years old...I can get a new system for under
$700.
.
The difference between the retail and the OEM are the
manual and the one on one free support by M.S. If you
have the original ID# M.S. will issue you a new ID# over
the phone. This number is listed on their Support
page/contact M.S. The ID# is to prevent pirating and not
to punish customers because they got a new harddrive. If
you want them to tell you how to install or configure it,
ofcourse they will charge you. This problem you are
having happens every day with all the computers out
there. That's what your repairman does if you let them
install a new harddrive for you.
 

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