XP Crashing, Hanging and Blue screen of Death!! Help me!

G

Guest

Hiya, wonder if anybody can help me.

I have been having probs with my PC now for a few months. It has been

hanging, generally whilst using the internet, and even then mostly with

my browsers and not my file sharing program.

The hardware setup is as follows:

82810 Chipset
Celeron 500mhz
192mb RAM
Speedtouch 330 USB
2x Hard Drives (99% sure they are physically ok)
cD-RW (Fresh as the day I bought it)
Genius Web-scroll mouse
Windows XP Professional Version 2002

This is my 'Hijack This' log:

Logfile of HijackThis v1.99.1
Scan saved at 22:17:50, on 10/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\ben\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program

Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
O4 - HKLM\..\RunServices: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program

files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -

C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -

{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: Win32 Classes -
O17 -

HKLM\System\CCS\Services\Tcpip\..\{112D5775-ECE4-45F1-A25B-9F14913C0D3C

}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: CA ISafe (CAISafe) - Computer Associates International,

Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -

C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

I Have formatted, reformatted, rereformatted many times, cleaned boot

sector, fresh installed, upgrade installed, I have used spysweeper to

keep tab on things but it hangs the computer when it starts.

We have been getting Blue Screen of Death at least 3 times a week, had

never even known it was possible on XP until a few months ago!!

The messages I can't remember because I never thought to write them

down. Sorry!



Have looked in my event viewer log and found this lot:


* Error code 0000004e, parameter1 0000008f, parameter2 000070c1,

parameter3 ffffffff, parameter4 00000000

* Error code 0000000a, parameter1 ffbe0000, parameter2 00000002,

parameter3 00000000, parameter4 804f794a.

* The System Restore filter encountered the unexpected error

'0xC000007F' while processing the file 'XUL.mfl' on the volume

'HarddiskVolume1'. It has stopped monitoring the volume

* The Internet Connection Firewall (ICF) / Internet Connection Sharing

(ICS) service hung on starting.

* The IPSEC Services service terminated with the following error:
The authentication service is unknown

The last two log items seem to be the most common errors.

So that's it, I am seriously stumped.

Cheers!
 
G

Guest

192mb of ram....Youre at the very minimal amount standards that microsoft
set for xp.Increase youre ram to 512mb,most available for 810 chipset,and
you wont have the crash(s).....You can/should also open system properties,
advanced,performance,virtual memory,change button,L.click on a drive,then
select,"let windows manage" then click set 2X,do this for both hds,then close
out,a restart should be prompted.This will increase youre memory also...

brownboybilly said:
Hiya, wonder if anybody can help me.

I have been having probs with my PC now for a few months. It has been

hanging, generally whilst using the internet, and even then mostly with

my browsers and not my file sharing program.

The hardware setup is as follows:

82810 Chipset
Celeron 500mhz
192mb RAM
Speedtouch 330 USB
2x Hard Drives (99% sure they are physically ok)
cD-RW (Fresh as the day I bought it)
Genius Web-scroll mouse
Windows XP Professional Version 2002

This is my 'Hijack This' log:

Logfile of HijackThis v1.99.1
Scan saved at 22:17:50, on 10/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\ben\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program

Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone

Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
O4 - HKLM\..\RunServices: [NTFS MICROSOFT SYSTEM] Wlntfs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"

/background
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program

files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} -

C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links -

{c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: Win32 Classes -
O17 -

HKLM\System\CCS\Services\Tcpip\..\{112D5775-ECE4-45F1-A25B-9F14913C0D3C

}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: CA ISafe (CAISafe) - Computer Associates International,

Inc. - C:\WINDOWS\System32\ZoneLabs\isafe.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -

C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

I Have formatted, reformatted, rereformatted many times, cleaned boot

sector, fresh installed, upgrade installed, I have used spysweeper to

keep tab on things but it hangs the computer when it starts.

We have been getting Blue Screen of Death at least 3 times a week, had

never even known it was possible on XP until a few months ago!!

The messages I can't remember because I never thought to write them

down. Sorry!



Have looked in my event viewer log and found this lot:


* Error code 0000004e, parameter1 0000008f, parameter2 000070c1,

parameter3 ffffffff, parameter4 00000000

* Error code 0000000a, parameter1 ffbe0000, parameter2 00000002,

parameter3 00000000, parameter4 804f794a.

* The System Restore filter encountered the unexpected error

'0xC000007F' while processing the file 'XUL.mfl' on the volume

'HarddiskVolume1'. It has stopped monitoring the volume

* The Internet Connection Firewall (ICF) / Internet Connection Sharing

(ICS) service hung on starting.

* The IPSEC Services service terminated with the following error:
The authentication service is unknown

The last two log items seem to be the most common errors.

So that's it, I am seriously stumped.

Cheers!
Click to expand...
 

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