.xls saving error

[cspc]

I am responsible for taking care of 4 computers at work. I have on
computer that I am constantly getting the following error message whe
I try to save a file. Each of the 4 computers use this same type o
file but only this one computer errors. How can I fix the followin
error.... "Your changes could not be saved to "xxxx".xls but were save
to temporary document "yyyy". Close existing document, open th
temporary document and svae it under a new name.

Thanks
Ric

 

[Dave Peterson]

When excel saves the file, it saves it as a temporary file with a funny name (8
characters--no extension).

If the save is successful, xl will delete the original and if that's successful,
xl will rename the funny named file to the original's name.

Common things that get blamed for interruptions to this process are antivirus
software poking its head in or network errors--either permissions or physical
problems.

I think I'd start with the easiest stuff first. Try disabling the antivirus
software.

If that didn't help, I'd go have those permissions checked.

(maybe it's a hardware problem???)

 

[cspc]

what do you mean by checking permissions

 

[Dave Peterson]

Each sharename can have permissions that allow certain people (or groups of
people) different levels of access.

For instance, at work we have one share that can only be written to by members
of my group. But anyone who works at the company can get to and open any file
on that share--they just can't save it.

I'm not an expert, but I think you can have individual settings for:

Read, Write, Create, and (maybe) Delete.

Since the users can open it, they have read access.
They have create access since they create that funny named file.
But maybe they don't have delete access--since they can't delete that original
file.

(I'm not sure how Rename fits into these permissions. I don't think it's a
special category (maybe it's part of Write. In any event, when you go back to
your IT folks, they'll be able to compare the permissions between users who can
work ok and users who have trouble.)

But maybe someone who deals with this stuff can answer/correct my mistakes.