X800 Xt PE, Serious problem

[OneActor1]

I just bought the Sapphire version of the X800 XT Platinum Edition to
be a part of my all-new system. I installed the card and connected it
to it's own molex from the power supply, but when I boot the machine so
that I can install Windows, I get an on-screen message in red lettering
saying that I have not connected the video card to the power cable. I'm
not sure if my card is defective or if I've connected something wrong.
Any suggestions?

 

[Augustus]

I just bought the Sapphire version of the X800 XT Platinum Edition to
be a part of my all-new system. I installed the card and connected it
to it's own molex from the power supply, but when I boot the machine so
that I can install Windows, I get an on-screen message in red lettering
saying that I have not connected the video card to the power cable. I'm
not sure if my card is defective or if I've connected something wrong.
Any suggestions?

You running a quality power supply in that box, or just a generic one? I
would not even think about running a generic ps with a card like that.

 

[OneActor1]

It's a good one, manufactured by Rosewill, which doesn't have a big
name, but a friend has been running his big system with this PS, which
is 500 watts with high voltage, and it's been perfect. The system
consists of the video card plus a 120 gig hard drive, a DVD-ROM, 1 gig
of Kingston RAM and AMD's Athlon 64 4000+ processor so it's fairly
demanding but not anything out of order for a high end machine.

 

[Augustus]

It's a good one, manufactured by Rosewill, which doesn't have a big
name, but a friend has been running his big system with this PS, which
is 500 watts with high voltage, and it's been perfect. The system
consists of the video card plus a 120 gig hard drive, a DVD-ROM, 1 gig
of Kingston RAM and AMD's Athlon 64 4000+ processor so it's fairly
demanding but not anything out of order for a high end machine.

You may have already done this, but try a different Molex connector from the
power supply. Preferably one that is on it's own, not one that's the 2nd or
3rd on a chain. If you still get the message, install the card into a
different system and see what message you get there. It's possible the card
is bad, but the more likely culprit is the ps.

 

[Lou]

It's a good one, manufactured by Rosewill, which doesn't have a big
name, but a friend has been running his big system with this PS, which
is 500 watts with high voltage, and it's been perfect. The system
consists of the video card plus a 120 gig hard drive, a DVD-ROM, 1 gig
of Kingston RAM and AMD's Athlon 64 4000+ processor so it's fairly
demanding but not anything out of order for a high end machine.

I have the same card and similar setup with a cheapy Coolmax 400W PS (very
quiet) and it works fine. Does the video card fan spin up when you turn the
PC on? Does the card power connector look damaged or bent?

 

[OneActor1]

<<You may have already done this, but try a different Molex connector
from the
power supply. Preferably one that is on it's own, not one that's the
2nd or
3rd on a chain. If you still get the message, install the card into a
different system and see what message you get there. It's possible the
card
is bad, but the more likely culprit is the ps. >>

Already tried both options and got the same results. I switched out the
350 watt PS that came with the tower for this 500 watt Rosewill and
have the same problem.

 

[OneActor1]

<< have the same card and similar setup with a cheapy Coolmax 400W PS
(very
quiet) and it works fine. Does the video card fan spin up when you turn
the
PC on?>>

Yes, it spins up to normal speed but then slows WAY down, and then I
get the message on-screen.

 

[Augustus]

Already tried both options and got the same results. I switched out the
350 watt PS that came with the tower for this 500 watt Rosewill and
have the same problem.

It did the same thing with 2 different power supplies? And you tried the
card in a different system and still got the same no power message? Then
card itself is the problem. Hopefully you can return or exchange it without
a problem.

 

[OneActor1]

<s this a PCI-E card by chance? >>

No, it's the AGP version, but otherwise it's identicle.

<<needed to connect the molex cable (y
cable that came with card) to the card, motherboard, and power for it
to
work. >>

Huh? My mobo is connected to a different kind of connecter than is the
video card. I have the video card connected via molex to it's own power
cable, and it's inserted in the AGP slot.

 

[OneActor1]

<<It did the same thing with 2 different power supplies?>>

Yupp.

<<And you tried the
card in a different system and still got the same no power message?>>

Yupp, tried the card in a different system with a 3rd power supply,
same problem.

 

[HockeyTownUSA]

<< have the same card and similar setup with a cheapy Coolmax 400W PS
(very
quiet) and it works fine. Does the video card fan spin up when you turn
the
PC on?>>

Yes, it spins up to normal speed but then slows WAY down, and then I
get the message on-screen.

Have you run the program ATITool or any other ATI overclock program?

ATITool can control the fan speed, and if it was somehow set to a low rpm,
then that may screw it up. Check here:

http://www.techpowerup.com/atitool/

and download this program. Then check under "Settings" and then select "Fan
Control" from the pulldown menu. Click on "Override Fan Speeds" and select
the "Fixed Percentage" and set to 100%. This program does not have to run in
the background either to set fan to 100% (or whatever speed you desire) just
by selecting the "Miscellaneous" option in the pulldown menu and select
"Load on Windows Startup" by using registry key or start menu. I use
registry key. Then click the box that says to close windows once 2D settings
have been set.

Other than that, if that isn't the problem, then your video card is bad...

 

[No]

Is this a PCI-E card by chance?

Just installed the X850XT PE here and needed to connect the molex cable (y
cable that came with card) to the card, motherboard, and power for it to
work.

George

 

[No]

The PCI-E cards require the PSU to connect ato a Y cable. One half goes to
the vid card and the other to a connector on the motherboard.

 

[OneActor1]

<<Have you run the program ATITool or any other ATI overclock program?
I haven't installed ANYTHING, not even Windows. This computer is all
*brand new parts*. I put the thing togethor, tried to boot it to format
the HD and install Windows, and I started having this problem.