wrong encoding of incoming email Outlook 2002

P

pesky

Hi,

I have Outlook 2002 with latest updates running on WinXP with Asian language
support installed. I get quite a few messages from people using Chinese
Windows. Although these are written in English, neither Outlook or IE seem
capable of selecting the correct fonts to enable message to be viewed in
English (all I get is gibberish). Manually changing the fonts (View -
Encoding) sometimes helps, but often not. Auto-select seems useless.

Any thoughts appreciated.

Thanks

David.
 
J

Jeff Stephenson [MSFT]

Do you know what email program the people sending these messages are using?
It sounds like the character set is improperly set to Chinese, even though
the text is in English.
 

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