Word Viewer 2003

[Guest]

I have installed Word Viewer 2003 but cannot seem to open Word documents
received in an e-mail. When I click YES to the question, "Do you want to open
this file?", I get a message, "Preparing to install", and then "The patch
package could not be opened."
I'd be grateful if someone could help me resolve this.

..

 

[Shauna Kelly]

Hi Isles

It sounds like you may have downloaded a patch for the Word Viewer, rather
than the Word Viewer itself.

You can get the Word Viewer from
http://www.microsoft.com/downloads/...87-8732-48d5-8689-ab826e7b8fdf&DisplayLang=en

The instructions on that page say you have to download the wdviewer.exe
file, and then double-click the wdviewer.exe file install it. Is that what
you did?

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word